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Kapture CX VS Plotline

Let’s have a side-by-side comparison of Kapture CX vs Plotline to find out which one is better. This software comparison between Kapture CX and Plotline is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Plotline fits your business.

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  • Recommended
  • img 16 Ratings & 16 Reviews
  • icon_desktop icon_Android
  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 4000

Essential

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$ 499

Starter

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  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

4.5

5 Ratings & 0 Reviews

84% Likelihood to Recommend

Pros & Cons

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Pros

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Not Available

Currently no pros are available. Please check back later

Cons

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

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Reviews

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Verified customer reviews

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Experience good till date

Haroon Jalal Sep 03, 2024

Not Available

Currently no reviews are available. Please check back later

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Dashboard
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat
  • checked Customer Management
  • checked Dashboards
  • checked Segmentation & Targeting
  • checked Impact Measurement
  • checked A/B Testing
  • checked Onboarding
  • checked Roles & Permissions
  • checked Customer Engagement
  • checked Priority Support

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternatives Products

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FigPii


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Varta


Birdeye

Birdeye


See all Kapture CX alternatives img
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ClickFunnels


Mink InfoTech Data Extraction System

Mink InfoTech Data Extraction System


Factors AI

Factors AI


MarketingBlocks

MarketingBlocks


See all Plotline alternatives img

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Similar Comparison

Kapture CX vs Plotline Comparison Faqs

Software questions,
answered

While Kapture CX offers customized features, Plotline has diverse modules. Select between Kapture CX or Plotline as per your business needs.

Both these products offer similar features but with a different approach. While Kapture CX emphasizes on user experiences, Plotline focuses on functionalities.

It all depends on the functionalities that you prefer. While Kapture CX offers add-ons along with essential features, Plotline emphasizes on customization.

No, the difference between Kapture CX and Plotline lies in terms of features and functionalities. While Kapture CX can be customized as per the user’s needs, Plotline addresses the diverse audience.

It depends upon your business requirement. Both Kapture CX and Plotline provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Kapture CX is customizable, Kapture CX offers comprehensive modules.

A Quick Comparison Between Kapture CX vs Plotline

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Kapture CX vs Plotline In terms of Features
  • Comparison Between Kapture CX and Plotline In terms of Deployment Type
  • Kapture CX or Plotline: Which Is Ideal for Your Industry
  • Which Is Better? - Kapture CX or Plotline

Comparison of Kapture CX vs Plotline In terms of Features

Kapture CX includes features like Dashboard, Call Logging, Customer Support and Collaboration. Plotline is known for functionalities like Customer Management, Dashboards, Segmentation & Targeting and Impact Tool. When you compare Kapture CX vs Plotline, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Kapture CX and Plotline In terms of Deployment Type

While Kapture CX supports Web Based deployment; Plotline is suitable for Web Based deployment. While selecting between Kapture CX and Plotline, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Kapture CX or Plotline: Which Is Ideal for Your Industry

Kapture CX is ideal for industries like All Industries. For All Industries, Plotline is a better choice. If you are confused between Kapture CX or Plotline, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Kapture CX or Plotline

Kapture CX and Plotline can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kapture CX and Plotline during demo to decide which one is best for your business.

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