Kapture CX VS Freshworks 360
Let’s have a side-by-side comparison of Kapture CX vs Freshworks 360 to find out which one is better. This software comparison between Kapture CX and Freshworks 360 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Freshworks 360 fits your business.
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All
industries
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All
industries
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Dashboard
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Call Logging
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Customer Support
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Collaboration
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360° Customer View
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Contact Management
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Seamless Sales, Service & Support
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360° Customer View
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Collaboration
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Customer Support
It is easy to customize and the marketing team help in the customization
Posted -
May 30, 2020
It's difficult to implement as it looks a bit complicated for beginners
Posted -
May 30, 2020
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a Review
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between Kapture CX and Freshworks 360
Let’s have a detailed comparison of Kapture CX vs Freshworks 360 to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Kapture CX or Freshworks 360 fits your business.
Comparison of Kapture CX vs Freshworks 360 In terms of Features
Kapture CX includes features like Dashboard, Call Logging, Customer Support and Collaboration. Freshworks 360 is known for functionalities like Contact Management, Seamless Sales, Service & Support, 360° Customer View and Collaboration. When you compare Kapture CX vs Freshworks 360, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Kapture CX and Freshworks 360 In terms of Deployment Type
While Kapture CX supports Web Based deployment; Freshworks 360 is suitable for Web Based and On Premises deployment. While selecting between Kapture CX and Freshworks 360, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Kapture CX or Freshworks 360: Which Is Ideal for Your Industry
Kapture CX is ideal for industries like All Industries. For All Industries, Freshworks 360 is a better choice. If you are confused between Kapture CX or Freshworks 360, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Kapture CX or Freshworks 360
Kapture CX and Freshworks 360 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kapture CX and Freshworks 360 during demo to decide which one is best for your business.
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