Kapture CX VS Freshdesk
Let’s have a side-by-side comparison of Kapture CX vs Freshdesk to find out which one is better. This software comparison between Kapture CX and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Freshdesk fits your business.
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All
industries
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All
industries
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Dashboard
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Call Logging
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Customer Support
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Collaboration
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360° Customer View
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Ticket Management
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Agent Shifts
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Agent Scripts
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Email Bot
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Auto-Triage
It is easy to customize and the marketing team help in the customization
Posted -
May 30, 2020
It's difficult to implement as it looks a bit complicated for beginners
Posted -
May 30, 2020
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a Review
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between Kapture CX and Freshdesk
Let’s have a detailed comparison of Kapture CX vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Kapture CX or Freshdesk fits your business.
Comparison of Kapture CX vs Freshdesk In terms of Features
Kapture CX includes features like Dashboard, Call Logging, Customer Support and Collaboration. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Kapture CX vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Kapture CX and Freshdesk In terms of Deployment Type
While Kapture CX supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between Kapture CX and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Kapture CX or Freshdesk: Which Is Ideal for Your Industry
Kapture CX is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Kapture CX or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Kapture CX or Freshdesk
Kapture CX and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kapture CX and Freshdesk during demo to decide which one is best for your business.
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