Freshdesk

Help Desk Software

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Starting at

$ 2,199

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Starting Price

₹ 1,399 /month

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All industries

All industries

Multilingual
Dashboards
Import/Export Management
Audit Logs
Custom Domain

View all Jitbit Helpdesk features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

View all Freshdesk features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Jitbit Helpdesk and Freshdesk

Let’s have a detailed comparison of Jitbit Helpdesk vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Jitbit Helpdesk or Freshdesk fits your business.

Comparison of Jitbit Helpdesk vs Freshdesk In terms of Features

Jitbit Helpdesk includes features like Multilingual, Dashboards, Import/Export Management and Audit Logs. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Jitbit Helpdesk vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Jitbit Helpdesk and Freshdesk In terms of Deployment Type

While Jitbit Helpdesk supports Web Based and On Premises deployment; Freshdesk is suitable for Web Based deployment. While selecting between Jitbit Helpdesk and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Jitbit Helpdesk or Freshdesk: Which Is Ideal for Your Industry

Jitbit Helpdesk is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Jitbit Helpdesk or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Jitbit Helpdesk or Freshdesk

Jitbit Helpdesk and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Jitbit Helpdesk and Freshdesk during demo to decide which one is best for your business.

FAQs

Is Jitbit Helpdesk better than Freshdesk?

While Jitbit Helpdesk offers customized features, Freshdesk has diverse modules. Select between Jitbit Helpdesk or Freshdesk as per your business needs.

Are Jitbit Helpdesk and Freshdesk same?

Both these products offer similar features but with a different approach. While Jitbit Helpdesk emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better Jitbit Helpdesk or Freshdesk?

It all depends on the functionalities that you prefer. While Jitbit Helpdesk offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is Jitbit Helpdesk the same as Freshdesk?

No, the difference between Jitbit Helpdesk and Freshdesk lies in terms of features and functionalities. While Jitbit Helpdesk can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can Jitbit Helpdesk replace Freshdesk?

It depends upon your business requirement. Both Jitbit Helpdesk and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between Jitbit Helpdesk and Freshdesk?

The difference lies in terms of the user interface and functionalities. While Jitbit Helpdesk is customizable, Jitbit Helpdesk offers comprehensive modules.