Jira Service Management

IT Service Management Tools

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Servicenow

IT Service Management Tools

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Starting at

$ 21

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All industries

All industries

Online & offline Tiffin Request Management
Incident Management
Problem Management
Change Management
Asset Management

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Reporting & analytics
Service Management
Incident Management
Collaboration
Workflow designer

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Overall

4.5(3)

Features

4.3

Ease of Use

4.3

Value for Money

4.7

Customer Support

4.3

Likelihood to Recommend

95%

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pros-list-icon We haven't purchased our software yet but it will be one of their recommendations. Posted - Aug 07, 2018

cons_icon N/A Posted - Aug 07, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Jira Service Management and Servicenow

Let’s have a detailed comparison of Jira Service Management vs Servicenow to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Jira Service Management or Servicenow fits your business.

Comparison of Jira Service Management vs Servicenow In terms of Features

Jira Service Management includes features like Online & offline Tiffin Request Management, Incident Management, Problem Management and Change Management. Servicenow is known for functionalities like Reporting & analytics, Service Management, Incident Management and Collaboration. When you compare Jira Service Management vs Servicenow, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Jira Service Management and Servicenow In terms of Deployment Type

While Jira Service Management supports Web Based deployment; Servicenow is suitable for Web Based deployment. While selecting between Jira Service Management and Servicenow, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Jira Service Management or Servicenow: Which Is Ideal for Your Industry

Jira Service Management is ideal for industries like All Industries. For All Industries, Servicenow is a better choice. If you are confused between Jira Service Management or Servicenow, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Jira Service Management or Servicenow

Jira Service Management and Servicenow can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Jira Service Management and Servicenow during demo to decide which one is best for your business.

FAQs

Is Jira Service Management better than Servicenow?

While Jira Service Management offers customized features, Servicenow has diverse modules. Select between Jira Service Management or Servicenow as per your business needs.

Are Jira Service Management and Servicenow same?

Both these products offer similar features but with a different approach. While Jira Service Management emphasizes on user experiences, Servicenow focuses on functionalities.

Which is better Jira Service Management or Servicenow?

It all depends on the functionalities that you prefer. While Jira Service Management offers add-ons along with essential features, Servicenow emphasizes on customization.

Is Jira Service Management the same as Servicenow?

No, the difference between Jira Service Management and Servicenow lies in terms of features and functionalities. While Jira Service Management can be customized as per the user’s needs, Servicenow addresses the diverse audience.

Can Jira Service Management replace Servicenow?

It depends upon your business requirement. Both Jira Service Management and Servicenow provides standard features to cater diverse industry needs.

What is the difference between Jira Service Management and Servicenow?

The difference lies in terms of the user interface and functionalities. While Jira Service Management is customizable, Jira Service Management offers comprehensive modules.