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Jira Service Management VS Freshservice

Let’s have a side-by-side comparison of Jira Service Management vs Freshservice to find out which one is better. This software comparison between Jira Service Management and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Jira Service Management or Freshservice fits your business.

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Starting at

$ 21

Starting Price

₹ 1,499

View plans arow
  • industries All industries
  • industries All industries
  • chek Online & offline Tiffin Request Management
  • chek Incident Management
  • chek Problem Management
  • chek Change Management
  • chek Asset Management
  • chek Incident Management
  • chek Contract / License Management
  • chek Self Service Portal
  • chek Multi - language
  • chek Customization

Have you used Jira Service Management before?
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Have you used Freshservice before?
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Have you used Jira Service Management before?
Write a Review

Have you used Freshservice before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Jira Service Management and Freshservice

Let’s have a detailed comparison of Jira Service Management vs Freshservice to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Jira Service Management or Freshservice fits your business.

Comparison of Jira Service Management vs Freshservice In terms of Features

Jira Service Management includes features like Online & offline Tiffin Request Management, Incident Management, Problem Management and Change Management. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare Jira Service Management vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Jira Service Management and Freshservice In terms of Deployment Type

While Jira Service Management supports Web Based deployment; Freshservice is suitable for Web Based deployment. While selecting between Jira Service Management and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Jira Service Management or Freshservice: Which Is Ideal for Your Industry

Jira Service Management is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between Jira Service Management or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Jira Service Management or Freshservice

Jira Service Management and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Jira Service Management and Freshservice during demo to decide which one is best for your business.

FAQs

While Jira Service Management offers customized features, Freshservice has diverse modules. Select between Jira Service Management or Freshservice as per your business needs.
Both these products offer similar features but with a different approach. While Jira Service Management emphasizes on user experiences, Freshservice focuses on functionalities.
It all depends on the functionalities that you prefer. While Jira Service Management offers add-ons along with essential features, Freshservice emphasizes on customization.
No, the difference between Jira Service Management and Freshservice lies in terms of features and functionalities. While Jira Service Management can be customized as per the user’s needs, Freshservice addresses the diverse audience.
It depends upon your business requirement. Both Jira Service Management and Freshservice provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Jira Service Management is customizable, Jira Service Management offers comprehensive modules.

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