linkedin
  • Become a Seller

ITCOMS VS SolarWinds Web Help Desk

Let’s have a side-by-side comparison of ITCOMS vs SolarWinds Web Help Desk to find out which one is better. This software comparison between ITCOMS and SolarWinds Web Help Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ITCOMS or SolarWinds Web Help Desk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_desktop icon_ios icon_Android icon_mac
  • Not Available

  • img 2 Ratings & 2 Reviews
  • icon_desktop

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

Price on Request

Get customise plan according to your business requirement

Get Price

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.8

2 Ratings & 2 Reviews

95% Likelihood to Recommend

Pros & Cons

img

Pros

Not Available

Currently no pros are available. Please check back later

img

I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

img

I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

Reviews

img

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Great site and great service

Soumitra Bhowmik Aug 07, 2018

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Web-based
  • checked Custom Workflows
  • checked Access Controls
  • checked Comprehensive Customer History
  • checked SLA & Reminder Notification
  • checked Collaboration
  • checked Integration
  • checked MIS Reports
  • checked Dashboards
  • checked Ticket Management
  • checked Asset Management
  • checked Self Service Portal
  • checked Ticket / Issue Tracking
  • checked Integration
  • checked Surveys Feedback
  • checked Email Integration
  • checked Inventory Management

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ITCOMS alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all SolarWinds Web Help Desk alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

ITCOMS vs SolarWinds Web Help Desk Comparison FAQs

Software questions,
answered

While ITCOMS offers customized features, SolarWinds Web Help Desk has diverse modules. Select between ITCOMS or SolarWinds Web Help Desk as per your business needs.

Both these products offer similar features but with a different approach. While ITCOMS emphasizes on user experiences, SolarWinds Web Help Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While ITCOMS offers add-ons along with essential features, SolarWinds Web Help Desk emphasizes on customization.

No, the difference between ITCOMS and SolarWinds Web Help Desk lies in terms of features and functionalities. While ITCOMS can be customized as per the user’s needs, SolarWinds Web Help Desk addresses the diverse audience.

It depends upon your business requirement. Both ITCOMS and SolarWinds Web Help Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ITCOMS is customizable, ITCOMS offers comprehensive modules.

A Quick Comparison Between ITCOMS vs SolarWinds Web Help Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ITCOMS vs SolarWinds Web Help Desk In terms of Features
  • Comparison Between ITCOMS and SolarWinds Web Help Desk In terms of Deployment Type
  • ITCOMS or SolarWinds Web Help Desk: Which Is Ideal for Your Industry
  • Which Is Better? - ITCOMS or SolarWinds Web Help Desk

Comparison of ITCOMS vs SolarWinds Web Help Desk In terms of Features

ITCOMS includes features like Web-based reporting, Custom Workflows, Access Controls and Comprehensive & exhaustive Reports. SolarWinds Web Help Desk is known for functionalities like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. When you compare ITCOMS vs SolarWinds Web Help Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ITCOMS and SolarWinds Web Help Desk In terms of Deployment Type

While ITCOMS supports Web Based and On Premises deployment; SolarWinds Web Help Desk is suitable for Web Based deployment. While selecting between ITCOMS and SolarWinds Web Help Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ITCOMS or SolarWinds Web Help Desk: Which Is Ideal for Your Industry

ITCOMS is ideal for industries like All Industries. For All Industries, SolarWinds Web Help Desk is a better choice. If you are confused between ITCOMS or SolarWinds Web Help Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ITCOMS or SolarWinds Web Help Desk

ITCOMS and SolarWinds Web Help Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ITCOMS and SolarWinds Web Help Desk during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers