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ITCOMS VS Faveo Helpdesk

Let’s have a side-by-side comparison of ITCOMS vs Faveo Helpdesk to find out which one is better. This software comparison between ITCOMS and Faveo Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ITCOMS or Faveo Helpdesk fits your business.

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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1530

HELPDESK

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

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4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

Cons

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Currently no cons are available. Please check back later

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Web-based
  • checked Custom Workflows
  • checked Access Controls
  • checked Comprehensive Customer History
  • checked SLA & Reminder Notification
  • checked Collaboration
  • checked Integration
  • checked MIS Reports
  • checked Dashboards
  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ITCOMS alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all Faveo Helpdesk alternatives img

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Similar Comparison

ITCOMS vs Faveo Helpdesk Comparison FAQs

Software questions,
answered

While ITCOMS offers customized features, Faveo Helpdesk has diverse modules. Select between ITCOMS or Faveo Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While ITCOMS emphasizes on user experiences, Faveo Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While ITCOMS offers add-ons along with essential features, Faveo Helpdesk emphasizes on customization.

No, the difference between ITCOMS and Faveo Helpdesk lies in terms of features and functionalities. While ITCOMS can be customized as per the user’s needs, Faveo Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both ITCOMS and Faveo Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ITCOMS is customizable, ITCOMS offers comprehensive modules.

A Quick Comparison Between ITCOMS vs Faveo Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ITCOMS vs Faveo Helpdesk In terms of Features
  • Comparison Between ITCOMS and Faveo Helpdesk In terms of Deployment Type
  • ITCOMS or Faveo Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - ITCOMS or Faveo Helpdesk

Comparison of ITCOMS vs Faveo Helpdesk In terms of Features

ITCOMS includes features like Web-based reporting, Custom Workflows, Access Controls and Comprehensive & exhaustive Reports. Faveo Helpdesk is known for functionalities like Multilingual, Email Template, Ticket Merging and Ticket Rating. When you compare ITCOMS vs Faveo Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ITCOMS and Faveo Helpdesk In terms of Deployment Type

While ITCOMS supports Web Based and On Premises deployment; Faveo Helpdesk is suitable for Web Based and On Premises deployment. While selecting between ITCOMS and Faveo Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ITCOMS or Faveo Helpdesk: Which Is Ideal for Your Industry

ITCOMS is ideal for industries like All Industries. For All Industries, Faveo Helpdesk is a better choice. If you are confused between ITCOMS or Faveo Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ITCOMS or Faveo Helpdesk

ITCOMS and Faveo Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ITCOMS and Faveo Helpdesk during demo to decide which one is best for your business.

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