Freshdesk

Help Desk Software

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Starting Price

₹ 1,399 /month

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All industries

All industries

Ticket Management
SLA Management
Track Metrics Faster
Seamless AD Integration
Smart Automation

View all It Yantra Help Desk features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between It Yantra Help Desk and Freshdesk

Let’s have a detailed comparison of It Yantra Help Desk vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether It Yantra Help Desk or Freshdesk fits your business.

Comparison of It Yantra Help Desk vs Freshdesk In terms of Features

It Yantra Help Desk includes features like Ticket Management, SLA Management, Track Metrics Faster and Seamless AD Integration. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare It Yantra Help Desk vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between It Yantra Help Desk and Freshdesk In terms of Deployment Type

While It Yantra Help Desk supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between It Yantra Help Desk and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

It Yantra Help Desk or Freshdesk: Which Is Ideal for Your Industry

It Yantra Help Desk is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between It Yantra Help Desk or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - It Yantra Help Desk or Freshdesk

It Yantra Help Desk and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare It Yantra Help Desk and Freshdesk during demo to decide which one is best for your business.

FAQs

Is It Yantra Help Desk better than Freshdesk?

While It Yantra Help Desk offers customized features, Freshdesk has diverse modules. Select between It Yantra Help Desk or Freshdesk as per your business needs.

Are It Yantra Help Desk and Freshdesk same?

Both these products offer similar features but with a different approach. While It Yantra Help Desk emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better It Yantra Help Desk or Freshdesk?

It all depends on the functionalities that you prefer. While It Yantra Help Desk offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is It Yantra Help Desk the same as Freshdesk?

No, the difference between It Yantra Help Desk and Freshdesk lies in terms of features and functionalities. While It Yantra Help Desk can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can It Yantra Help Desk replace Freshdesk?

It depends upon your business requirement. Both It Yantra Help Desk and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between It Yantra Help Desk and Freshdesk?

The difference lies in terms of the user interface and functionalities. While It Yantra Help Desk is customizable, It Yantra Help Desk offers comprehensive modules.