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  3. ISL Online VS Faveo Helpdesk

ISL Online VS Faveo Helpdesk

Let’s have a side-by-side comparison of ISL Online vs Faveo Helpdesk to find out which one is better. This software comparison between ISL Online and Faveo Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ISL Online or Faveo Helpdesk fits your business.

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ISL Online
ISL Online

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Faveo Helpdesk
Faveo Helpdesk

4.4

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ISL Online
ISL Online

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Faveo Helpdesk
Faveo Helpdesk

4.4

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  • Ratings

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  • Features

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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

$ 419

Standard

$ 659

Premium

$ 23976

Enterprise

View Details img

₹ 1530

HELPDESK

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

Cons

Not Available

Currently no cons are available. Please check back later

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

See all Faveo Helpdesk reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Computer groups
  • checked GDPR/CCPA Compliance
  • checked Video Conferencing
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Direct File Access Permissions
  • checked Session Note Taking
  • checked Remote Command Prompt Access
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Flexible UI Layout
  • checked Session Scripting
  • checked Custom Keyboard Mapping
  • checked File Manager
  • checked Session Pause
  • checked Screen Sharing with Control
  • checked Centralized Connection Management
  • checked Admin Console
  • checked Error Logs
  • checked User Activity Reports
  • checked Detailed Session Reports
  • checked Language Localization
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Remote Reboot Options
  • checked Access Logs
  • checked User Access Management
  • checked Remote printing
  • checked Multi-Factor Authentication (MFA)
  • checked Third Party Integration
  • checked Device Management
  • checked Workflow Automation
  • checked API Integration
  • checked Customizable Branding
  • checked End-to-End Encryption
  • checked Unattended Access
  • checked Task Automation 
  • checked Session Timeout & Auto-Lock
  • checked Queue & Schedule Sessions
  • checked Session Handover
  • checked Multi-Monitor Navigation
  • checked Persistent Session
  • checked Mobile Access Support
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Audit Logs
  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

AnyDesk

AnyDesk

TeamViewer

TeamViewer

TSPlus

TSPlus

Getscreen.me

Getscreen.me

See all ISL Online alternatives img
Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

TxHelpDesk

TxHelpDesk

See all Faveo Helpdesk alternatives img

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ISL Online vs Faveo Helpdesk Comparison FAQs

Software questions,
answered

While ISL Online offers customized features, Faveo Helpdesk has diverse modules. Select between ISL Online or Faveo Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While ISL Online emphasizes on user experiences, Faveo Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While ISL Online offers add-ons along with essential features, Faveo Helpdesk emphasizes on customization.

No, the difference between ISL Online and Faveo Helpdesk lies in terms of features and functionalities. While ISL Online can be customized as per the user’s needs, Faveo Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both ISL Online and Faveo Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ISL Online is customizable, ISL Online offers comprehensive modules.

A Quick Comparison Between ISL Online vs Faveo Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ISL Online vs Faveo Helpdesk In terms of Features
  • Comparison Between ISL Online and Faveo Helpdesk In terms of Deployment Type
  • ISL Online or Faveo Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - ISL Online or Faveo Helpdesk

Comparison of ISL Online vs Faveo Helpdesk In terms of Features

ISL Online includes features like E-Computer Courses, GDPR/CCPA Compliance, Video Conferencing and In-Session Chat. Faveo Helpdesk is known for functionalities like Multilingual, Email Template, Ticket Merging and Ticket Rating. When you compare ISL Online vs Faveo Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ISL Online and Faveo Helpdesk In terms of Deployment Type

While ISL Online supports Web Based and On Premises deployment; Faveo Helpdesk is suitable for Web Based and On Premises deployment. While selecting between ISL Online and Faveo Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ISL Online or Faveo Helpdesk: Which Is Ideal for Your Industry

ISL Online is ideal for industries like All Industries. For All Industries, Faveo Helpdesk is a better choice. If you are confused between ISL Online or Faveo Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ISL Online or Faveo Helpdesk

ISL Online and Faveo Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ISL Online and Faveo Helpdesk during demo to decide which one is best for your business.

Author: Techjockey Team

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