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Invgate Service Desk VS Zoho Desk

Let’s have a side-by-side comparison of Invgate Service Desk vs Zoho Desk to find out which one is better. This software comparison between Invgate Service Desk and Zoho Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Invgate Service Desk or Zoho Desk fits your business.

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Pricing

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Price Plans

Price on Request

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₹ 900

Zoho Professional

₹ 1800

Zoho Enterprise

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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Analytics
  • checked Self-Service
  • checked Problem Management
  • checked Knowledge Base
  • checked Workflows
  • checked Gamification
  • checked Change Management
  • checked SLA Management
  • checked Ticket Management
  • checked Alerts & Notifications
  • checked CRM Integration
  • checked Mobility
  • checked Self-Service System
  • checked Layout
  • checked Time Tracking
  • checked Reports
  • checked Third Party Integration
  • checked Customization
  • checked Security
  • checked Manager Self Service
  • checked Agent Management
  • checked Social Network
  • checked Call Center Management
  • checked Knowledge Base

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

CircleOne CRM

CircleOne CRM


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ManageEngine ServiceDesk Plus


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LiveZilla


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Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

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TxHelpDesk

TxHelpDesk


See all Zoho Desk alternatives img

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Similar Comparison

Invgate Service Desk vs Zoho Desk Comparison FAQs

Software questions,
answered

While Invgate Service Desk offers customized features, Zoho Desk has diverse modules. Select between Invgate Service Desk or Zoho Desk as per your business needs.

Both these products offer similar features but with a different approach. While Invgate Service Desk emphasizes on user experiences, Zoho Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While Invgate Service Desk offers add-ons along with essential features, Zoho Desk emphasizes on customization.

No, the difference between Invgate Service Desk and Zoho Desk lies in terms of features and functionalities. While Invgate Service Desk can be customized as per the user’s needs, Zoho Desk addresses the diverse audience.

It depends upon your business requirement. Both Invgate Service Desk and Zoho Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Invgate Service Desk is customizable, Invgate Service Desk offers comprehensive modules.

A Quick Comparison Between Invgate Service Desk vs Zoho Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Invgate Service Desk vs Zoho Desk In terms of Features
  • Comparison Between Invgate Service Desk and Zoho Desk In terms of Deployment Type
  • Invgate Service Desk or Zoho Desk : Which Is Ideal for Your Industry
  • Which Is Better? - Invgate Service Desk or Zoho Desk

Comparison of Invgate Service Desk vs Zoho Desk In terms of Features

Invgate Service Desk includes features like Ticket Management, Analytics, Self-Service System and Problem Management. Zoho Desk is known for functionalities like Ticket Management, Alerts & Notifications, CRM Integration and Mobility. When you compare Invgate Service Desk vs Zoho Desk , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Invgate Service Desk and Zoho Desk In terms of Deployment Type

While Invgate Service Desk supports Web Based deployment; Zoho Desk is suitable for Web Based deployment. While selecting between Invgate Service Desk and Zoho Desk , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Invgate Service Desk or Zoho Desk : Which Is Ideal for Your Industry

Invgate Service Desk is ideal for industries like All Industries. For All Industries, Zoho Desk is a better choice. If you are confused between Invgate Service Desk or Zoho Desk , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Invgate Service Desk or Zoho Desk

Invgate Service Desk and Zoho Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Invgate Service Desk and Zoho Desk during demo to decide which one is best for your business.

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