Invgate Service Desk

IT Service Management Tools

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LiveAgent

Customer Support Software

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Starting at

₹ 1,050

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All industries

All industries

Ticket Management
Analytics
Self-Service System
Problem Management
Knowledge Base

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Ticket Management
Live Chat
Social Media Integration
Analytics and Reporting
Multilingual

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Overall

4.6(4)

Features

4.6

Ease of Use

4.6

Value for Money

4.5

Customer Support

4.4

Likelihood to Recommend

66%

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pros-list-icon We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into our website and support process. The LiveAgent support is of great help and we recommend this system to everyone. Keep up the good work Posted - Oct 05, 2018

cons_icon N/A Posted - Oct 12, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Invgate Service Desk and LiveAgent

Let’s have a detailed comparison of Invgate Service Desk vs LiveAgent to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Invgate Service Desk or LiveAgent fits your business.

Comparison of Invgate Service Desk vs LiveAgent In terms of Features

Invgate Service Desk includes features like Ticket Management, Analytics, Self-Service System and Problem Management. LiveAgent is known for functionalities like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. When you compare Invgate Service Desk vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Invgate Service Desk and LiveAgent In terms of Deployment Type

While Invgate Service Desk supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between Invgate Service Desk and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Invgate Service Desk or LiveAgent: Which Is Ideal for Your Industry

Invgate Service Desk is ideal for industries like All Industries. For All Industries, LiveAgent is a better choice. If you are confused between Invgate Service Desk or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Invgate Service Desk or LiveAgent

Invgate Service Desk and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Invgate Service Desk and LiveAgent during demo to decide which one is best for your business.

FAQs

Is Invgate Service Desk better than LiveAgent?

While Invgate Service Desk offers customized features, LiveAgent has diverse modules. Select between Invgate Service Desk or LiveAgent as per your business needs.

Are Invgate Service Desk and LiveAgent same?

Both these products offer similar features but with a different approach. While Invgate Service Desk emphasizes on user experiences, LiveAgent focuses on functionalities.

Which is better Invgate Service Desk or LiveAgent?

It all depends on the functionalities that you prefer. While Invgate Service Desk offers add-ons along with essential features, LiveAgent emphasizes on customization.

Is Invgate Service Desk the same as LiveAgent?

No, the difference between Invgate Service Desk and LiveAgent lies in terms of features and functionalities. While Invgate Service Desk can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

Can Invgate Service Desk replace LiveAgent?

It depends upon your business requirement. Both Invgate Service Desk and LiveAgent provides standard features to cater diverse industry needs.

What is the difference between Invgate Service Desk and LiveAgent?

The difference lies in terms of the user interface and functionalities. While Invgate Service Desk is customizable, Invgate Service Desk offers comprehensive modules.

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