Intercom VS Kapture CX
Let’s have a side-by-side comparison of Intercom vs Kapture CX to find out which one is better. This software comparison between Intercom and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Intercom or Kapture CX fits your business.
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Starting at
$ 39 /Month
All
industries
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All
industries
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Artificial Intelligence
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Support Bots
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Shared Inbox
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Campaign Builder
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Business Messenger
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Dashboard
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Call Logging
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Customer Support
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Collaboration
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360° Customer View
Have you used Intercom before?
Write
a Review
It is easy to customize and the marketing team help in the customization
Posted -
May 30, 2020
It's difficult to implement as it looks a bit complicated for beginners
Posted -
May 30, 2020
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
-
On Premises
Device Supported
-
Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
-
Android
-
Mac OS
-
Windows(Phone)
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Linux
A Quick Comparison Between Intercom and Kapture CX
Let’s have a detailed comparison of Intercom vs Kapture CX to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Intercom or Kapture CX fits your business.
Comparison of Intercom vs Kapture CX In terms of Features
Intercom includes features like Artificial Intelligence, Support Bots, Shared Inbox and Campaign Builder. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Intercom vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Intercom and Kapture CX In terms of Deployment Type
While Intercom supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Intercom and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Intercom or Kapture CX: Which Is Ideal for Your Industry
Intercom is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Intercom or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Intercom or Kapture CX
Intercom and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Intercom and Kapture CX during demo to decide which one is best for your business.
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