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Instaview365 Service Desk VS LiveAgent

Let’s have a side-by-side comparison of Instaview365 Service Desk vs LiveAgent to find out which one is better. This software comparison between Instaview365 Service Desk and LiveAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Instaview365 Service Desk or LiveAgent fits your business.

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  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
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  • img 4 Ratings & 4 Reviews
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Pricing

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Price Plans

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₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

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Ratings

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Overall ratings

4.2

5 Ratings & 0 Reviews

90% Likelihood to Recommend

4.6

4 Ratings & 4 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

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I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Cons

Not Available

Currently no cons are available. Please check back later

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N/A - Bhavin gada Oct 19, 2018

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N/A - Avinash Kumar Oct 12, 2018

Reviews

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Verified customer reviews

Rating

Parmar Jayesh Jan 18, 2025

Rating

Ashish Bhoyar Jan 13, 2025

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Business Rules Management
  • checked User Management
  • checked Self Service Portal
  • checked Online Ticketing
  • checked Admin Panel
  • checked Reporting
  • checked Escalation Management
  • checked SLA Management
  • checked Helpdesk Management
  • checked Email Notifications
  • checked Ticket Management
  • checked Live Chat
  • checked Social Media Integration
  • checked Analytics and Reporting
  • checked Multilingual
  • checked Mobile Support
  • checked Integration
  • checked Security

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


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TxHelpDesk

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Stingo Helpdesk

Stingo Helpdesk


See all Instaview365 Service Desk alternatives img
Yuma AI

Yuma AI


Aide

Aide


Gorgias

Gorgias


ServiceKart

ServiceKart


See all LiveAgent alternatives img

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Similar Comparison

Instaview365 Service Desk vs LiveAgent Comparison FAQs

Software questions,
answered

While Instaview365 Service Desk offers customized features, LiveAgent has diverse modules. Select between Instaview365 Service Desk or LiveAgent as per your business needs.

Both these products offer similar features but with a different approach. While Instaview365 Service Desk emphasizes on user experiences, LiveAgent focuses on functionalities.

It all depends on the functionalities that you prefer. While Instaview365 Service Desk offers add-ons along with essential features, LiveAgent emphasizes on customization.

No, the difference between Instaview365 Service Desk and LiveAgent lies in terms of features and functionalities. While Instaview365 Service Desk can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

It depends upon your business requirement. Both Instaview365 Service Desk and LiveAgent provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Instaview365 Service Desk is customizable, Instaview365 Service Desk offers comprehensive modules.

A Quick Comparison Between Instaview365 Service Desk vs LiveAgent

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Instaview365 Service Desk vs LiveAgent In terms of Features
  • Comparison Between Instaview365 Service Desk and LiveAgent In terms of Deployment Type
  • Instaview365 Service Desk or LiveAgent: Which Is Ideal for Your Industry
  • Which Is Better? - Instaview365 Service Desk or LiveAgent

Comparison of Instaview365 Service Desk vs LiveAgent In terms of Features

Instaview365 Service Desk includes features like Ticket Management, Business Rules Management, User Management and Self Service Portal. LiveAgent is known for functionalities like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. When you compare Instaview365 Service Desk vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Instaview365 Service Desk and LiveAgent In terms of Deployment Type

While Instaview365 Service Desk supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between Instaview365 Service Desk and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Instaview365 Service Desk or LiveAgent: Which Is Ideal for Your Industry

Instaview365 Service Desk is ideal for industries like Hospitality. For All Industries, LiveAgent is a better choice. If you are confused between Instaview365 Service Desk or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Instaview365 Service Desk or LiveAgent

Instaview365 Service Desk and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Instaview365 Service Desk and LiveAgent during demo to decide which one is best for your business.

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