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Instaview365 Service Desk VS ActivDesk

Let’s have a side-by-side comparison of Instaview365 Service Desk vs ActivDesk to find out which one is better. This software comparison between Instaview365 Service Desk and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Instaview365 Service Desk or ActivDesk fits your business.

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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

Price on Request

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₹ 1500

ActivDesk

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.1

1 Ratings & 1 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

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Good experience, user friendly software

Bombey Footware Feb 27, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgHospitality

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Business Rules Management
  • checked User Management
  • checked Self Service Portal
  • checked Online Ticketing
  • checked Admin Panel
  • checked Reporting
  • checked Escalation Management
  • checked SLA Management
  • checked Helpdesk Management
  • checked Email Notifications
  • checked Ticketing
  • checked Teamwork & Communication
  • checked Multichannel Helpdesk
  • checked Self Service
  • checked Email Integration
  • checked Workflow Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


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Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all Instaview365 Service Desk alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all ActivDesk alternatives img

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Similar Comparison

Instaview365 Service Desk vs ActivDesk Comparison FAQs

Software questions,
answered

While Instaview365 Service Desk offers customized features, ActivDesk has diverse modules. Select between Instaview365 Service Desk or ActivDesk as per your business needs.

Both these products offer similar features but with a different approach. While Instaview365 Service Desk emphasizes on user experiences, ActivDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Instaview365 Service Desk offers add-ons along with essential features, ActivDesk emphasizes on customization.

No, the difference between Instaview365 Service Desk and ActivDesk lies in terms of features and functionalities. While Instaview365 Service Desk can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

It depends upon your business requirement. Both Instaview365 Service Desk and ActivDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Instaview365 Service Desk is customizable, Instaview365 Service Desk offers comprehensive modules.

A Quick Comparison Between Instaview365 Service Desk vs ActivDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Instaview365 Service Desk vs ActivDesk In terms of Features
  • Comparison Between Instaview365 Service Desk and ActivDesk In terms of Deployment Type
  • Instaview365 Service Desk or ActivDesk: Which Is Ideal for Your Industry
  • Which Is Better? - Instaview365 Service Desk or ActivDesk

Comparison of Instaview365 Service Desk vs ActivDesk In terms of Features

Instaview365 Service Desk includes features like Ticket Management, Business Rules Management, User Management and Self Service Portal. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare Instaview365 Service Desk vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Instaview365 Service Desk and ActivDesk In terms of Deployment Type

While Instaview365 Service Desk supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between Instaview365 Service Desk and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Instaview365 Service Desk or ActivDesk: Which Is Ideal for Your Industry

Instaview365 Service Desk is ideal for industries like Hospitality. For Hospitality, ActivDesk is a better choice. If you are confused between Instaview365 Service Desk or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Instaview365 Service Desk or ActivDesk

Instaview365 Service Desk and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Instaview365 Service Desk and ActivDesk during demo to decide which one is best for your business.

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