Ihelpdesk VS Support CRM

Let’s have a side-by-side comparison of Ihelpdesk vs Support CRM to find out which one is better. This software comparison between Ihelpdesk and Support CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Ihelpdesk or Support CRM fits your business.

Comparison

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Ihelpdesk

4.2

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Support CRM

4.8

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 3750

CRM (Rs. 3,750 per month (Billed every 3 months))

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Lifetime Plan

Free Trial

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.2

16 Ratings & 10 Reviews

Features 4.1

Value for Money 4.3

Ease of Use 4.2

Customer Support 4.1

Likelihood to Recommend

See all Ihelpdesk reviews

4.8

12 Ratings & 11 Reviews

Features 5

Value for Money 4.9

Ease of Use 4.6

Customer Support 4.9

Likelihood to Recommend

See all Support CRM reviews

Pros & Cons

Pros

Reliable ticketing system, easy to use. - Puneet Kumar Mar 17, 2025

Straightforward and simple. - Vasudev Mar 03, 2025

Features, Ease of use, Simplicity and Comprehensive customer service management ...Read more - chetan N shah Feb 21, 2025

Very easy to use and our team is completely dependent on this application, for c...Read more - Shreyas Feb 18, 2025

Cons

Needs regular updates. - Puneet Kumar Mar 17, 2025

Not as powerful as other helpdesk tools. - Vasudev Mar 03, 2025

Non-Borwser based - chetan N shah Feb 21, 2025

Not Found any cons, we are satisfied with the product - Shreyas Feb 18, 2025

Reviews

Verified customer reviews

Works Well but Needs More Updates

Puneet Kumar Mar 17, 2025

Decent for a Small Business

Vasudev Mar 03, 2025

See all Ihelpdesk reviews

Excellent product

chetan N shah Feb 21, 2025

user friendly , pocket friendly ,

Shreyas Feb 18, 2025

See all Support CRM reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Industries

All Industries

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Freshdesk

TxHelpDesk

Stingo Helpdesk

Troopr HelpDesk

See all Ihelpdesk alternatives

Freshdesk

TxHelpDesk

Stingo Helpdesk

Troopr HelpDesk

See all Support CRM alternatives

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Ihelpdesk vs Support CRM Comparison FAQs

Software questions,
answered

While Ihelpdesk offers customized features, Support CRM has diverse modules. Select between Ihelpdesk or Support CRM as per your business needs.

Both these products offer similar features but with a different approach. While Ihelpdesk emphasizes on user experiences, Support CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Ihelpdesk offers add-ons along with essential features, Support CRM emphasizes on customization.

No, the difference between Ihelpdesk and Support CRM lies in terms of features and functionalities. While Ihelpdesk can be customized as per the user’s needs, Support CRM addresses the diverse audience.

It depends upon your business requirement. Both Ihelpdesk and Support CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Ihelpdesk is customizable, Ihelpdesk offers comprehensive modules.

A Quick Comparison Between Ihelpdesk vs Support CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Which Is Better? - Ihelpdesk or Support CRM

Which Is Better? - Ihelpdesk or Support CRM

Ihelpdesk and Support CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Ihelpdesk and Support CRM during demo to decide which one is best for your business.

Author: Techjockey Team

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Ihelpdesk VS Support CRM

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Ihelpdesk vs Support CRM Comparison FAQs

Is Ihelpdesk better than Support CRM?

Are Ihelpdesk and Support CRM same?

Which is better Ihelpdesk or Support CRM?

Is Ihelpdesk the same as Support CRM?

Can Ihelpdesk replace Support CRM?

What is the difference between Ihelpdesk and Support CRM?

A Quick Comparison Between Ihelpdesk vs Support CRM

Which Is Better? - Ihelpdesk or Support CRM

Ihelpdesk VS Support CRM

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Ihelpdesk vs Support CRM Comparison FAQs

Is Ihelpdesk better than Support CRM?

Are Ihelpdesk and Support CRM same?

Which is better Ihelpdesk or Support CRM?

Is Ihelpdesk the same as Support CRM?

Can Ihelpdesk replace Support CRM?

What is the difference between Ihelpdesk and Support CRM?

A Quick Comparison Between Ihelpdesk vs Support CRM

Which Is Better? - Ihelpdesk or Support CRM

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