SolarWinds Web Help Desk

Help Desk Software

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All industries

No features available

Ticket Management
Asset Management
Self Service Portal
Ticket / Issue Tracking
Integration

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Overall

4.8(2)

Features

4.8

Ease of Use

4.9

Value for Money

4.7

Customer Support

4.7

Likelihood to Recommend

76%

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pros-list-icon I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone. Posted - Aug 07, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Ihelpdesk and SolarWinds Web Help Desk

Let’s have a detailed comparison of Ihelpdesk vs SolarWinds Web Help Desk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Ihelpdesk or SolarWinds Web Help Desk fits your business.

Which Is Better? - Ihelpdesk or SolarWinds Web Help Desk

Ihelpdesk and SolarWinds Web Help Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Ihelpdesk and SolarWinds Web Help Desk during demo to decide which one is best for your business.

FAQs

Is Ihelpdesk better than SolarWinds Web Help Desk?

While Ihelpdesk offers customized features, SolarWinds Web Help Desk has diverse modules. Select between Ihelpdesk or SolarWinds Web Help Desk as per your business needs.

Are Ihelpdesk and SolarWinds Web Help Desk same?

Both these products offer similar features but with a different approach. While Ihelpdesk emphasizes on user experiences, SolarWinds Web Help Desk focuses on functionalities.

Which is better Ihelpdesk or SolarWinds Web Help Desk?

It all depends on the functionalities that you prefer. While Ihelpdesk offers add-ons along with essential features, SolarWinds Web Help Desk emphasizes on customization.

Is Ihelpdesk the same as SolarWinds Web Help Desk?

No, the difference between Ihelpdesk and SolarWinds Web Help Desk lies in terms of features and functionalities. While Ihelpdesk can be customized as per the user’s needs, SolarWinds Web Help Desk addresses the diverse audience.

Can Ihelpdesk replace SolarWinds Web Help Desk?

It depends upon your business requirement. Both Ihelpdesk and SolarWinds Web Help Desk provides standard features to cater diverse industry needs.

What is the difference between Ihelpdesk and SolarWinds Web Help Desk?

The difference lies in terms of the user interface and functionalities. While Ihelpdesk is customizable, Ihelpdesk offers comprehensive modules.