HubSpot CRM VS LiveAgent

Let’s have a side-by-side comparison of HubSpot CRM vs LiveAgent to find out which one is better. This software comparison between HubSpot CRM and LiveAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HubSpot CRM or LiveAgent fits your business.

Comparison

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HubSpot CRM

4.8

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LiveAgent

4.6

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Pricing

Price Plans

$ 15

Marketing Hub Starter (Commit annually)

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₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

All-Inclusive

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.8

16 Ratings & 16 Reviews

Features 4.9

Value for Money 4.9

Ease of Use 4.7

Customer Support 4.9

Likelihood to Recommend

See all HubSpot CRM reviews

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

Likelihood to Recommend

See all LiveAgent reviews

Pros & Cons

Pros

The software offers engaging dashboards, where you can see all your notification...Read more - Vicky Feb 23, 2024

Most convenient software for contact management and lead management. I can also ...Read more - neha khatri Feb 23, 2024

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Cons

In starting, it requires extra assistance to work with it. The features can be a...Read more - Vicky Feb 23, 2024

It takes time to transfer and upload the files - neha khatri Feb 23, 2024

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Reviews

Verified customer reviews

The interactive dashboards are the one thing I love about Hubspot.

Vicky Feb 23, 2024

One of the most easy to use CRM software

neha khatri Feb 23, 2024

See all HubSpot CRM reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

See all LiveAgent reviews

Reviews with Video

HubSpot CRM Honest Review Watch Before Using

HubSpot Review Pros Cons HubSpot Marketing Hub

HubSpot CRM Review First impressions from a WordPress agency perspective

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Audit Trail
Sales Performance Reports
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Customer Insights
Performance Tracking
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Opportunity & Pipeline Management
Third Party Integrations
Real Time Analytics
Social Media Integration
Sales Forecasting
Quote Management
Order Management
Account Management
Territory Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Campaign Management
Data Import/Export
Lead Nurturing
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Email Marketing

Ticket Management
Live Chat
Social Media Integration
Analytics and Reporting
Multilingual
Mobile Support
Integration
Security

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
Deutsche
Português
Español

English

Question and Answers

Product related question and answers

What is HubSpot's alternative to Pipedrive's Sales Pipeline View?

HubSpot has a feature called 'Pipeline View' in the Deals section that is the eq... Read more

How can I change roles in Hubspot CRM?

To change roles in HubSpot CRM, go to Settings Users & Teams, select the use... Read more

What does HubSpot integrate with?

HubSpot integrates with over 1,500 apps, including Salesforce, Google Workspace,... Read more

See all HubSpot CRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all HubSpot CRM alternatives

Yuma AI

Aide

Gorgias

ServiceKart

See all LiveAgent alternatives

HubSpot CRM vs LiveAgent Comparison FAQs

Software questions,
answered

While HubSpot CRM offers customized features, LiveAgent has diverse modules. Select between HubSpot CRM or LiveAgent as per your business needs.

Both these products offer similar features but with a different approach. While HubSpot CRM emphasizes on user experiences, LiveAgent focuses on functionalities.

It all depends on the functionalities that you prefer. While HubSpot CRM offers add-ons along with essential features, LiveAgent emphasizes on customization.

No, the difference between HubSpot CRM and LiveAgent lies in terms of features and functionalities. While HubSpot CRM can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

It depends upon your business requirement. Both HubSpot CRM and LiveAgent provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While HubSpot CRM is customizable, HubSpot CRM offers comprehensive modules.

A Quick Comparison Between HubSpot CRM vs LiveAgent

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of HubSpot CRM vs LiveAgent In terms of Features
Comparison Between HubSpot CRM and LiveAgent In terms of Deployment Type
HubSpot CRM or LiveAgent: Which Is Ideal for Your Industry
Which Is Better? - HubSpot CRM or LiveAgent

Comparison of HubSpot CRM vs LiveAgent In terms of Features

HubSpot CRM includes features like Audit Trail, Sales Performance Reports, GDPR & Data Privacy and Backup & Disaster Recovery. LiveAgent is known for functionalities like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. When you compare HubSpot CRM vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between HubSpot CRM and LiveAgent In terms of Deployment Type

While HubSpot CRM supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between HubSpot CRM and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

HubSpot CRM or LiveAgent: Which Is Ideal for Your Industry

HubSpot CRM is ideal for industries like All Industries. For All Industries, LiveAgent is a better choice. If you are confused between HubSpot CRM or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - HubSpot CRM or LiveAgent

HubSpot CRM and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare HubSpot CRM and LiveAgent during demo to decide which one is best for your business.

Author: Techjockey Team

HubSpot CRM VS LiveAgent

We provide the best software solution for your business needs

HubSpot CRM vs LiveAgent Comparison FAQs

Is HubSpot CRM better than LiveAgent?

Are HubSpot CRM and LiveAgent same?

Which is better HubSpot CRM or LiveAgent?

Is HubSpot CRM the same as LiveAgent?

Can HubSpot CRM replace LiveAgent?

What is the difference between HubSpot CRM and LiveAgent?

A Quick Comparison Between HubSpot CRM vs LiveAgent

Comparison of HubSpot CRM vs LiveAgent In terms of Features

Comparison Between HubSpot CRM and LiveAgent In terms of Deployment Type

HubSpot CRM or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - HubSpot CRM or LiveAgent

HubSpot CRM VS LiveAgent

We provide the best software solution for your business needs

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HubSpot CRM vs LiveAgent Comparison FAQs

Is HubSpot CRM better than LiveAgent?

Are HubSpot CRM and LiveAgent same?

Which is better HubSpot CRM or LiveAgent?

Is HubSpot CRM the same as LiveAgent?

Can HubSpot CRM replace LiveAgent?

What is the difference between HubSpot CRM and LiveAgent?

A Quick Comparison Between HubSpot CRM vs LiveAgent

Comparison of HubSpot CRM vs LiveAgent In terms of Features

Comparison Between HubSpot CRM and LiveAgent In terms of Deployment Type

HubSpot CRM or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - HubSpot CRM or LiveAgent

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