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  3. Hiver Help Desk Software VS Kaem Help Desk Management System

Hiver Help Desk Software VS Kaem Help Desk Management System

Let’s have a side-by-side comparison of Hiver Help Desk Software vs Kaem Help Desk Management System to find out which one is better. This software comparison between Hiver Help Desk Software and Kaem Help Desk Management System is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Hiver Help Desk Software or Kaem Help Desk Management System fits your business.

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Hiver Help Desk Software
Hiver Help Desk Software

5

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Kaem Help Desk Management System
Kaem Help Desk Management System

4.1

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Hiver Help Desk Software
Hiver Help Desk Software

5

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Kaem Help Desk Management System
Kaem Help Desk Management System

4.1

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  • img 3 Ratings & 2 Reviews
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  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 13

Lite

$ 34

Pro

$ 48

Elite

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

5

3 Ratings & 2 Reviews

100% Likelihood to Recommend

See all Hiver Help Desk Software reviews img

4.1

5 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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I can't remember the last time i had to forward or cc someone on a thread. That'...Read more - Sowmya Chellaperumal Jul 03, 2023

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The platform required no implementation, easy onboarding with a 30 mins call dir...Read more - Arjun Rajagopal Jun 23, 2023

Not Available

Currently no pros are available. Please check back later

Cons

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None that I could think of - Sowmya Chellaperumal Jul 03, 2023

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None - Arjun Rajagopal Jun 23, 2023

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

extremely easy to adapt to and serves perfectly well for all customer service related activities.

Deepa Keen Jul 03, 2023

Seamless Collaboration Made Easy with Hiver

Sowmya Chellaperumal Jul 03, 2023

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Rating

Suyash Yadav Jan 19, 2025

Rating

Reshma Dang Dec 03, 2024

See all Kaem Help Desk Management System reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Collaboration
  • checked Email Templates
  • checked Email Notes
  • checked Mobile App
  • checked Email Support
  • checked Auto - Responders
  • checked Automation
  • checked Access Control
  • checked Raise Complaint
  • checked Dashboards
  • checked Complaint Tracking
  • checked SMS Integration
  • checked Easy to Use
  • checked Reduce Time & Cost
  • checked Improve Customer Satisfaction

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Support CRM

Support CRM

TxHelpDesk

TxHelpDesk

Stingo Helpdesk

Stingo Helpdesk

See all Hiver Help Desk Software alternatives img
Freshdesk

Freshdesk

Support CRM

Support CRM

TxHelpDesk

TxHelpDesk

Stingo Helpdesk

Stingo Helpdesk

See all Kaem Help Desk Management System alternatives img

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Hiver Help Desk Software vs Kaem Help Desk Management System Comparison FAQs

Software questions,
answered

While Hiver Help Desk Software offers customized features, Kaem Help Desk Management System has diverse modules. Select between Hiver Help Desk Software or Kaem Help Desk Management System as per your business needs.

Both these products offer similar features but with a different approach. While Hiver Help Desk Software emphasizes on user experiences, Kaem Help Desk Management System focuses on functionalities.

It all depends on the functionalities that you prefer. While Hiver Help Desk Software offers add-ons along with essential features, Kaem Help Desk Management System emphasizes on customization.

No, the difference between Hiver Help Desk Software and Kaem Help Desk Management System lies in terms of features and functionalities. While Hiver Help Desk Software can be customized as per the user’s needs, Kaem Help Desk Management System addresses the diverse audience.

It depends upon your business requirement. Both Hiver Help Desk Software and Kaem Help Desk Management System provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Hiver Help Desk Software is customizable, Hiver Help Desk Software offers comprehensive modules.

A Quick Comparison Between Hiver Help Desk Software vs Kaem Help Desk Management System

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Hiver Help Desk Software vs Kaem Help Desk Management System In terms of Features
  • Comparison Between Hiver Help Desk Software and Kaem Help Desk Management System In terms of Deployment Type
  • Hiver Help Desk Software or Kaem Help Desk Management System: Which Is Ideal for Your Industry
  • Which Is Better? - Hiver Help Desk Software or Kaem Help Desk Management System

Comparison of Hiver Help Desk Software vs Kaem Help Desk Management System In terms of Features

Hiver Help Desk Software includes features like Collaboration, Email Templates, SMS / Email Notification and Mobile App. Kaem Help Desk Management System is known for functionalities like Raise Complaint, Dashboards, Complaint Tracking and SMS Integration. When you compare Hiver Help Desk Software vs Kaem Help Desk Management System, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Hiver Help Desk Software and Kaem Help Desk Management System In terms of Deployment Type

While Hiver Help Desk Software supports Web Based deployment; Kaem Help Desk Management System is suitable for Web Based deployment. While selecting between Hiver Help Desk Software and Kaem Help Desk Management System, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Hiver Help Desk Software or Kaem Help Desk Management System: Which Is Ideal for Your Industry

Hiver Help Desk Software is ideal for industries like All Industries. For All Industries, Kaem Help Desk Management System is a better choice. If you are confused between Hiver Help Desk Software or Kaem Help Desk Management System, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Hiver Help Desk Software or Kaem Help Desk Management System

Hiver Help Desk Software and Kaem Help Desk Management System can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Hiver Help Desk Software and Kaem Help Desk Management System during demo to decide which one is best for your business.

Author: Techjockey Team

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