Freshdesk

Help Desk Software

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Starting at

$ 50

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Starting Price

₹ 1,399 /month

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All industries

All industries

Help Desk Management
Asset Management
Analytics
Tools
AI Insights

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Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Hesk Help Desk and Freshdesk

Let’s have a detailed comparison of Hesk Help Desk vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Hesk Help Desk or Freshdesk fits your business.

Comparison of Hesk Help Desk vs Freshdesk In terms of Features

Hesk Help Desk includes features like Help Desk Management, Asset Management, Analytics and Tools. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Hesk Help Desk vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Hesk Help Desk and Freshdesk In terms of Deployment Type

While Hesk Help Desk supports Web Based and On Premises deployment; Freshdesk is suitable for Web Based deployment. While selecting between Hesk Help Desk and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Hesk Help Desk or Freshdesk: Which Is Ideal for Your Industry

Hesk Help Desk is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Hesk Help Desk or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Hesk Help Desk or Freshdesk

Hesk Help Desk and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Hesk Help Desk and Freshdesk during demo to decide which one is best for your business.

FAQs

Is Hesk Help Desk better than Freshdesk?

While Hesk Help Desk offers customized features, Freshdesk has diverse modules. Select between Hesk Help Desk or Freshdesk as per your business needs.

Are Hesk Help Desk and Freshdesk same?

Both these products offer similar features but with a different approach. While Hesk Help Desk emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better Hesk Help Desk or Freshdesk?

It all depends on the functionalities that you prefer. While Hesk Help Desk offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is Hesk Help Desk the same as Freshdesk?

No, the difference between Hesk Help Desk and Freshdesk lies in terms of features and functionalities. While Hesk Help Desk can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can Hesk Help Desk replace Freshdesk?

It depends upon your business requirement. Both Hesk Help Desk and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between Hesk Help Desk and Freshdesk?

The difference lies in terms of the user interface and functionalities. While Hesk Help Desk is customizable, Hesk Help Desk offers comprehensive modules.