LiveZilla

Help Desk Software

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Platform

Starting at

$ 25 /month

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Starting at

₹ 15,600 /Lifetime

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All industries

All industries

Shared Inbox
Reporting
Live Chat
Knowledge Base
Automated Workflow Optimization

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General Features
File Transfer
Alerts & Notifications
Search Option
Integration

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Overall

4.5(2)

Features

4.0

Ease of Use

4.5

Value for Money

4.6

Customer Support

4.7

Likelihood to Recommend

68%

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pros-list-icon We were looking for a solution for our client's new warehouse project. Our job is to find the answers for our clients, but it was not an area we were familiar with. Techjockey had the information we needed to present our client with viable options. Within moments of using Techjockey site I was able to speak with their reps about what I was looking for, gain a list of potential solutions, and immediately get dialogue with the recommended solution providers. Within two weeks we were able to demo and review all the recommendations and our client was able to make the most informed decision based on their needs. Posted - Sep 22, 2017

cons_icon N/A Posted - Sep 22, 2017

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Help Scout and LiveZilla

Let’s have a detailed comparison of Help Scout vs LiveZilla to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Help Scout or LiveZilla fits your business.

Comparison of Help Scout vs LiveZilla In terms of Features

Help Scout includes features like Shared Inbox, Reporting, Live Chat and Knowledge Base. LiveZilla is known for functionalities like General Features, File Transfer, Alerts & Notifications and Search Option. When you compare Help Scout vs LiveZilla, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Help Scout and LiveZilla In terms of Deployment Type

While Help Scout supports Web Based deployment; LiveZilla is suitable for Web Based deployment. While selecting between Help Scout and LiveZilla, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Help Scout or LiveZilla: Which Is Ideal for Your Industry

Help Scout is ideal for industries like All Industries. For All Industries, LiveZilla is a better choice. If you are confused between Help Scout or LiveZilla, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Help Scout or LiveZilla

Help Scout and LiveZilla can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Help Scout and LiveZilla during demo to decide which one is best for your business.

FAQs

Is Help Scout better than LiveZilla?

While Help Scout offers customized features, LiveZilla has diverse modules. Select between Help Scout or LiveZilla as per your business needs.

Are Help Scout and LiveZilla same?

Both these products offer similar features but with a different approach. While Help Scout emphasizes on user experiences, LiveZilla focuses on functionalities.

Which is better Help Scout or LiveZilla?

It all depends on the functionalities that you prefer. While Help Scout offers add-ons along with essential features, LiveZilla emphasizes on customization.

Is Help Scout the same as LiveZilla?

No, the difference between Help Scout and LiveZilla lies in terms of features and functionalities. While Help Scout can be customized as per the user’s needs, LiveZilla addresses the diverse audience.

Can Help Scout replace LiveZilla?

It depends upon your business requirement. Both Help Scout and LiveZilla provides standard features to cater diverse industry needs.

What is the difference between Help Scout and LiveZilla?

The difference lies in terms of the user interface and functionalities. While Help Scout is customizable, Help Scout offers comprehensive modules.