Help Scout VS Ihelpdesk

Let’s have a side-by-side comparison of Help Scout vs Ihelpdesk to find out which one is better. This software comparison between Help Scout and Ihelpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Help Scout or Ihelpdesk fits your business.

Comparison

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Help Scout

4.7

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Ihelpdesk

4.2

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Pricing

Price Plans

$ 25

Standard

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.7

3 Ratings & 3 Reviews

Features 4.8

Value for Money 4.6

Ease of Use 4.6

Customer Support 4.8

Likelihood to Recommend

See all Help Scout reviews

4.2

16 Ratings & 10 Reviews

Features 4.1

Value for Money 4.3

Ease of Use 4.2

Customer Support 4.1

Likelihood to Recommend

See all Ihelpdesk reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Reliable ticketing system, easy to use. - Puneet Kumar Mar 17, 2025

Straightforward and simple. - Vasudev Mar 03, 2025

Cons

Not Available

Currently no cons are available. Please check back later

Needs regular updates. - Puneet Kumar Mar 17, 2025

Not as powerful as other helpdesk tools. - Vasudev Mar 03, 2025

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Works Well but Needs More Updates

Puneet Kumar Mar 17, 2025

Decent for a Small Business

Vasudev Mar 03, 2025

See all Ihelpdesk reviews

Reviews with Video

Help Scout Review: Customer Support System For Startups And SMBs

HelpScout, Master your Customer Service | Product Review and Exclusive Deal

HELPSCOUT REVIEW, PRICING AND PRODUCT DETAILS

See all (3)

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

Industries

Gallery

All Videos & Images

See all (2)

Not Available

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Freshdesk

Support CRM

TxHelpDesk

Stingo Helpdesk

See all Help Scout alternatives

Freshdesk

Support CRM

TxHelpDesk

Stingo Helpdesk

See all Ihelpdesk alternatives

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Help Scout vs Ihelpdesk Comparison FAQs

Software questions,
answered

While Help Scout offers customized features, Ihelpdesk has diverse modules. Select between Help Scout or Ihelpdesk as per your business needs.

Both these products offer similar features but with a different approach. While Help Scout emphasizes on user experiences, Ihelpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Help Scout offers add-ons along with essential features, Ihelpdesk emphasizes on customization.

No, the difference between Help Scout and Ihelpdesk lies in terms of features and functionalities. While Help Scout can be customized as per the user’s needs, Ihelpdesk addresses the diverse audience.

It depends upon your business requirement. Both Help Scout and Ihelpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Help Scout is customizable, Help Scout offers comprehensive modules.

A Quick Comparison Between Help Scout vs Ihelpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Which Is Better? - Help Scout or Ihelpdesk

Which Is Better? - Help Scout or Ihelpdesk

Help Scout and Ihelpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Help Scout and Ihelpdesk during demo to decide which one is best for your business.

Author: Techjockey Team

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Help Scout VS Ihelpdesk

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Help Scout vs Ihelpdesk Comparison FAQs

Is Help Scout better than Ihelpdesk?

Are Help Scout and Ihelpdesk same?

Which is better Help Scout or Ihelpdesk?

Is Help Scout the same as Ihelpdesk?

Can Help Scout replace Ihelpdesk?

What is the difference between Help Scout and Ihelpdesk?

A Quick Comparison Between Help Scout vs Ihelpdesk

Which Is Better? - Help Scout or Ihelpdesk

Help Scout VS Ihelpdesk

We provide the best software solution for your business needs

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Help Scout vs Ihelpdesk Comparison FAQs

Is Help Scout better than Ihelpdesk?

Are Help Scout and Ihelpdesk same?

Which is better Help Scout or Ihelpdesk?

Is Help Scout the same as Ihelpdesk?

Can Help Scout replace Ihelpdesk?

What is the difference between Help Scout and Ihelpdesk?

A Quick Comparison Between Help Scout vs Ihelpdesk

Which Is Better? - Help Scout or Ihelpdesk

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