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Help Scout VS ActivDesk

Let’s have a side-by-side comparison of Help Scout vs ActivDesk to find out which one is better. This software comparison between Help Scout and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Help Scout or ActivDesk fits your business.

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Starting at

$ 25 /month

Starting Price

₹ 1,500

View plans arow
  • industries All industries
  • Hospitality
  • chek Shared Inbox
  • chek Reporting
  • chek Live Chat
  • chek Knowledge Base
  • chek Automated Workflow Optimization
  • chek Ticketing
  • chek Teamwork & Communication
  • chek Multichannel Helpdesk
  • chek Self Service
  • chek Email Integration

Have you used Help Scout before?
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4.1(1)
str1 4
str1 4.5
str1 4
str1 4

Likelihood to Recommend

90%

Have you used Help Scout before?
Write a Review

pros-list-icon very easy to use Posted - Feb 27, 2021

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Help Scout and ActivDesk

Let’s have a detailed comparison of Help Scout vs ActivDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Help Scout or ActivDesk fits your business.

Comparison of Help Scout vs ActivDesk In terms of Features

Help Scout includes features like Shared Inbox, Reporting, Live Chat and Knowledge Base. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare Help Scout vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Help Scout and ActivDesk In terms of Deployment Type

While Help Scout supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between Help Scout and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Help Scout or ActivDesk: Which Is Ideal for Your Industry

Help Scout is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between Help Scout or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Help Scout or ActivDesk

Help Scout and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Help Scout and ActivDesk during demo to decide which one is best for your business.

FAQs

While Help Scout offers customized features, ActivDesk has diverse modules. Select between Help Scout or ActivDesk as per your business needs.
Both these products offer similar features but with a different approach. While Help Scout emphasizes on user experiences, ActivDesk focuses on functionalities.
It all depends on the functionalities that you prefer. While Help Scout offers add-ons along with essential features, ActivDesk emphasizes on customization.
No, the difference between Help Scout and ActivDesk lies in terms of features and functionalities. While Help Scout can be customized as per the user’s needs, ActivDesk addresses the diverse audience.
It depends upon your business requirement. Both Help Scout and ActivDesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Help Scout is customizable, Help Scout offers comprehensive modules.

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