linkedin
  • Become a Seller

HCL SX ITSM VS Freshservice

Let’s have a side-by-side comparison of HCL SX ITSM vs Freshservice to find out which one is better. This software comparison between HCL SX ITSM and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HCL SX ITSM or Freshservice fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 8 Ratings & 7 Reviews
  • icon_desktop icon_Android icon_mac
  • img 1 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

₹ 1499

Blossom(₹ 999/agent/month billed yearly and ₹ 1,499 /agent/month billed monthly)

₹ 2999

Garden(₹ 2,499/agent/month billed yearly and ₹ 2,999/agent/month billed monthly)

₹ 4499

Estate(₹ 3,499/agent/month billed yearly and ₹ 4,499 /agent/month billed monthly)

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.7

8 Ratings & 7 Reviews

91% Likelihood to Recommend

4.5

1 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

img

Pros

img

HCL SX offers various options to quickly route ticket assignments, notify teams ...Read more - Lou Willis Sep 04, 2024

img

Good features at a great value. This has been a gamechanger for our company. - Anmol Aug 30, 2024

Not Available

Currently no pros are available. Please check back later

Cons

img

None that I can think of. - Lou Willis Sep 04, 2024

img

Can support more languages. - Seema T Aug 07, 2024

Not Available

Currently no cons are available. Please check back later

Reviews

img

Verified customer reviews

Enhanced collaboration and productivity in a single platform

Lou Willis Sep 04, 2024

HCL SX is a great service management tool!

Anmol Aug 30, 2024

Not Available

Currently no reviews are available. Please check back later

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Self Service Portal
  • checked Incident Management
  • checked Request Fulfillment
  • checked Change Management
  • checked Knowledge Management
  • checked Asset & Config Management
  • checked Problem Management
  • checked SLA Management
  • checked Reconciliation Engine
  • checked Integration Hub
  • checked Advanced Multi-Tenancy
  • checked AI-Driven Intelligence
  • checked Orchestration
  • checked Task Management
  • checked Incident Management
  • checked Contract / License Management
  • checked Self Service Portal
  • checked Multi - language
  • checked Customization
  • checked Analytics
  • checked Project Management
  • checked IP Whitelisting
  • checked Sandbox
  • checked Audit Logs
  • checked Security
  • checked Knowledge Management
  • checked Workflow Management
  • checked Task Management
  • checked Dashboards
  • checked Inventory Management
  • checked Asset Lifecycle Management
  • checked Reports
  • checked Mobile App
  • checked Customer Success Manager

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgEspañol
  • imgEnglish

Alternatives

img

Top Alternative Products

Jira Service Management

Jira Service Management


Servicenow

Servicenow


BMC Helix ITSM

BMC Helix ITSM


ZenAdmin

ZenAdmin


See all HCL SX ITSM alternatives img
Jira Service Management

Jira Service Management


Servicenow

Servicenow


BMC Helix ITSM

BMC Helix ITSM


ZenAdmin

ZenAdmin


See all Freshservice alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

HCL SX ITSM vs Freshservice Comparison FAQs

Software questions,
answered

While HCL SX ITSM offers customized features, Freshservice has diverse modules. Select between HCL SX ITSM or Freshservice as per your business needs.

Both these products offer similar features but with a different approach. While HCL SX ITSM emphasizes on user experiences, Freshservice focuses on functionalities.

It all depends on the functionalities that you prefer. While HCL SX ITSM offers add-ons along with essential features, Freshservice emphasizes on customization.

No, the difference between HCL SX ITSM and Freshservice lies in terms of features and functionalities. While HCL SX ITSM can be customized as per the user’s needs, Freshservice addresses the diverse audience.

It depends upon your business requirement. Both HCL SX ITSM and Freshservice provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While HCL SX ITSM is customizable, HCL SX ITSM offers comprehensive modules.

A Quick Comparison Between HCL SX ITSM vs Freshservice

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of HCL SX ITSM vs Freshservice In terms of Features
  • Comparison Between HCL SX ITSM and Freshservice In terms of Deployment Type
  • HCL SX ITSM or Freshservice: Which Is Ideal for Your Industry
  • Which Is Better? - HCL SX ITSM or Freshservice

Comparison of HCL SX ITSM vs Freshservice In terms of Features

HCL SX ITSM includes features like Self Service Portal, Incident Management, Property Request and Change Management. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare HCL SX ITSM vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between HCL SX ITSM and Freshservice In terms of Deployment Type

While HCL SX ITSM supports Web Based and On Premises deployment; Freshservice is suitable for Web Based deployment. While selecting between HCL SX ITSM and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

HCL SX ITSM or Freshservice: Which Is Ideal for Your Industry

HCL SX ITSM is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between HCL SX ITSM or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - HCL SX ITSM or Freshservice

HCL SX ITSM and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare HCL SX ITSM and Freshservice during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers