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  3. LogMeIn Rescue (GoTo) VS Zendesk Remote Access Software

LogMeIn Rescue (GoTo) VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software to find out which one is better. This software comparison between LogMeIn Rescue (GoTo) and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LogMeIn Rescue (GoTo) or Zendesk Remote Access Software fits your business.

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LogMeIn Rescue (GoTo)
LogMeIn Rescue (GoTo)

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Zendesk Remote Access Software
Zendesk Remote Access Software

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LogMeIn Rescue (GoTo)
LogMeIn Rescue (GoTo)

5

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Zendesk Remote Access Software
Zendesk Remote Access Software

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  • img 4 Ratings & 3 Reviews
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Pricing

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Price Plans

$ 108

Rescue Remote Support

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Ratings

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Overall ratings

5

4 Ratings & 3 Reviews

95% Likelihood to Recommend

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Pros & Cons

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Pros

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Amazing Product. The user interface is so easy and user friendly. Good sessions ...Read more - Shalini Jun 12, 2023

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GoTo Rescue is a must have tool for companies that depend on remote support. It ...Read more - Arpit Gupta Mar 24, 2023

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Cons

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Nothing to dislike about the product. It's working great so far. - Yogita Samial Mar 24, 2023

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Reviews

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Verified customer reviews

Best Remote support software

Priti Luthra May 25, 2023

Great Collbaoration Tool!

Arpit Gupta Mar 24, 2023

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Anywhere, Anytime Access
  • checked Customizable Workflows
  • checked Real Time Monitoring
  • checked Robust reporting capabilities
  • checked Seamless Resolutions
  • checked Mobile App
  • checked Brand Customization
  • checked Enterprise Grade Security
  • checked Reduced Downtime
  • checked Integration
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

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HelpWire

HelpWire

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EV Reach

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FixMe IT

Dameware

Dameware

See all Zendesk Remote Access Software alternatives img

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LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While LogMeIn Rescue (GoTo) offers customized features, Zendesk Remote Access Software has diverse modules. Select between LogMeIn Rescue (GoTo) or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While LogMeIn Rescue (GoTo) emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While LogMeIn Rescue (GoTo) offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between LogMeIn Rescue (GoTo) and Zendesk Remote Access Software lies in terms of features and functionalities. While LogMeIn Rescue (GoTo) can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both LogMeIn Rescue (GoTo) and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LogMeIn Rescue (GoTo) is customizable, LogMeIn Rescue (GoTo) offers comprehensive modules.

A Quick Comparison Between LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software In terms of Features
  • Comparison Between LogMeIn Rescue (GoTo) and Zendesk Remote Access Software In terms of Deployment Type
  • LogMeIn Rescue (GoTo) or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - LogMeIn Rescue (GoTo) or Zendesk Remote Access Software

Comparison of LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software In terms of Features

LogMeIn Rescue (GoTo) includes features like Anywhere, Anytime Access, Configurable Workflow, Real Time Monitoring and Robust reporting capabilities. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare LogMeIn Rescue (GoTo) vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LogMeIn Rescue (GoTo) and Zendesk Remote Access Software In terms of Deployment Type

While LogMeIn Rescue (GoTo) supports Web Based deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between LogMeIn Rescue (GoTo) and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LogMeIn Rescue (GoTo) or Zendesk Remote Access Software: Which Is Ideal for Your Industry

LogMeIn Rescue (GoTo) is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between LogMeIn Rescue (GoTo) or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LogMeIn Rescue (GoTo) or Zendesk Remote Access Software

LogMeIn Rescue (GoTo) and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LogMeIn Rescue (GoTo) and Zendesk Remote Access Software during demo to decide which one is best for your business.

Author: Techjockey Team

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