LiveAgent

Customer Support Software

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Starting at

$ 10

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Starting at

₹ 1,050

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All industries

All industries

Ticketing System
Live Chat
Knowledge Base
Email Support
Phone Support

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Ticket Management
Live Chat
Social Media Integration
Analytics and Reporting
Multilingual

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Overall

4.6(4)

Features

4.6

Ease of Use

4.6

Value for Money

4.5

Customer Support

4.4

Likelihood to Recommend

66%

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pros-list-icon We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into our website and support process. The LiveAgent support is of great help and we recommend this system to everyone. Keep up the good work Posted - Oct 05, 2018

cons_icon N/A Posted - Oct 12, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Gorgias and LiveAgent

Let’s have a detailed comparison of Gorgias vs LiveAgent to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Gorgias or LiveAgent fits your business.

Comparison of Gorgias vs LiveAgent In terms of Features

Gorgias includes features like Ticketing System, Live Chat, Knowledge Base and Email Support. LiveAgent is known for functionalities like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. When you compare Gorgias vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Gorgias and LiveAgent In terms of Deployment Type

While Gorgias supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between Gorgias and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Gorgias or LiveAgent: Which Is Ideal for Your Industry

Gorgias is ideal for industries like All Industries. For All Industries, LiveAgent is a better choice. If you are confused between Gorgias or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Gorgias or LiveAgent

Gorgias and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Gorgias and LiveAgent during demo to decide which one is best for your business.

FAQs

Is Gorgias better than LiveAgent?

While Gorgias offers customized features, LiveAgent has diverse modules. Select between Gorgias or LiveAgent as per your business needs.

Are Gorgias and LiveAgent same?

Both these products offer similar features but with a different approach. While Gorgias emphasizes on user experiences, LiveAgent focuses on functionalities.

Which is better Gorgias or LiveAgent?

It all depends on the functionalities that you prefer. While Gorgias offers add-ons along with essential features, LiveAgent emphasizes on customization.

Is Gorgias the same as LiveAgent?

No, the difference between Gorgias and LiveAgent lies in terms of features and functionalities. While Gorgias can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

Can Gorgias replace LiveAgent?

It depends upon your business requirement. Both Gorgias and LiveAgent provides standard features to cater diverse industry needs.

What is the difference between Gorgias and LiveAgent?

The difference lies in terms of the user interface and functionalities. While Gorgias is customizable, Gorgias offers comprehensive modules.