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  3. Gladly VS TxHelpDesk

Gladly VS TxHelpDesk

Let’s have a side-by-side comparison of Gladly vs TxHelpDesk to find out which one is better. This software comparison between Gladly and TxHelpDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Gladly or TxHelpDesk fits your business.

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Gladly
Gladly

4.5

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TxHelpDesk
TxHelpDesk

5

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Gladly
Gladly

4.5

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TxHelpDesk
TxHelpDesk

5

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  • img 3 Ratings & 0 Reviews
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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

$ 180

Hero Package

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₹ 1250

TX helpdesk

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

3 Ratings & 0 Reviews

90% Likelihood to Recommend

5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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The product was a great ease of use & gives good user experience. With its full...Read more - Grandhi Sumanth May 22, 2023

Reviews

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Verified customer reviews

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Fully Automated Ticketing platform

Grandhi Sumanth May 22, 2023

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Appointment Management
  • checked Multi Channel Communication
  • checked Workflow Management
  • checked Surveys & Feedback
  • checked Reporting
  • checked Dashboards
  • checked Escalation Management
  • checked Omnichannel Customer Support
  • checked Ticket Resolution
  • checked Automation
  • checked Advanced Filters
  • checked Ticket Assignments
  • checked Alerts & Notifications
  • checked Collaboration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

Troopr HelpDesk

Troopr HelpDesk

See all Gladly alternatives img
Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

Troopr HelpDesk

Troopr HelpDesk

See all TxHelpDesk alternatives img

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Gladly vs TxHelpDesk Comparison FAQs

Software questions,
answered

While Gladly offers customized features, TxHelpDesk has diverse modules. Select between Gladly or TxHelpDesk as per your business needs.

Both these products offer similar features but with a different approach. While Gladly emphasizes on user experiences, TxHelpDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Gladly offers add-ons along with essential features, TxHelpDesk emphasizes on customization.

No, the difference between Gladly and TxHelpDesk lies in terms of features and functionalities. While Gladly can be customized as per the user’s needs, TxHelpDesk addresses the diverse audience.

It depends upon your business requirement. Both Gladly and TxHelpDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Gladly is customizable, Gladly offers comprehensive modules.

A Quick Comparison Between Gladly vs TxHelpDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Gladly vs TxHelpDesk In terms of Features
  • Comparison Between Gladly and TxHelpDesk In terms of Deployment Type
  • Gladly or TxHelpDesk: Which Is Ideal for Your Industry
  • Which Is Better? - Gladly or TxHelpDesk

Comparison of Gladly vs TxHelpDesk In terms of Features

Gladly includes features like Appointment Management, Multi Channel, Workflow Management and Surveys & Feedback. TxHelpDesk is known for functionalities like Omnichannel, Mobile Ticketing, Automation and Advanced Filters. When you compare Gladly vs TxHelpDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Gladly and TxHelpDesk In terms of Deployment Type

While Gladly supports Web Based deployment; TxHelpDesk is suitable for Web Based deployment. While selecting between Gladly and TxHelpDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Gladly or TxHelpDesk: Which Is Ideal for Your Industry

Gladly is ideal for industries like All Industries. For All Industries, TxHelpDesk is a better choice. If you are confused between Gladly or TxHelpDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Gladly or TxHelpDesk

Gladly and TxHelpDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Gladly and TxHelpDesk during demo to decide which one is best for your business.

Author: Techjockey Team

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