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Froged VS Kapture CX

Let’s have a side-by-side comparison of Froged vs Kapture CX to find out which one is better. This software comparison between Froged and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Froged or Kapture CX fits your business.

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  • img 3 Ratings & 0 Reviews
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  • img 16 Ratings & 16 Reviews
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Pricing

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Price Plans

$ 79

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₹ 4000

Essential

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

3 Ratings & 0 Reviews

80% Likelihood to Recommend

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

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Currently no cons are available. Please check back later

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

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Verified customer reviews

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Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Experience good till date

Haroon Jalal Sep 03, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customer Management
  • checked User Behavior Tracking
  • checked Customizable Branding
  • checked Surveys & Feedback
  • checked Integrations
  • checked Customer Engagement
  • checked Dashboards
  • checked Feedback Management
  • checked Audience Targeting
  • checked API Access
  • checked A/B Testing
  • checked Dashboard
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

FigPii

FigPii


Varta

Varta


Birdeye

Birdeye


Chameleon

Chameleon


See all Froged alternatives img
FigPii

FigPii


Varta

Varta


Birdeye

Birdeye


Freshworks 360

Freshworks 360


See all Kapture CX alternatives img

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Similar Comparison

Froged vs Kapture CX Comparison FAQs

Software questions,
answered

While Froged offers customized features, Kapture CX has diverse modules. Select between Froged or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Froged emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Froged offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Froged and Kapture CX lies in terms of features and functionalities. While Froged can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Froged and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Froged is customizable, Froged offers comprehensive modules.

A Quick Comparison Between Froged vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Froged vs Kapture CX In terms of Features
  • Comparison Between Froged and Kapture CX In terms of Deployment Type
  • Froged or Kapture CX: Which Is Ideal for Your Industry
  • Which Is Better? - Froged or Kapture CX

Comparison of Froged vs Kapture CX In terms of Features

Froged includes features like Customer Management, Return Tracking, Customizable Branding and Surveys & Feedback. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Froged vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Froged and Kapture CX In terms of Deployment Type

While Froged supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Froged and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Froged or Kapture CX: Which Is Ideal for Your Industry

Froged is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Froged or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Froged or Kapture CX

Froged and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Froged and Kapture CX during demo to decide which one is best for your business.

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