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Freshchat VS Zoho SalesIQ

Let’s have a side-by-side comparison of Freshchat vs Zoho SalesIQ to find out which one is better. This software comparison between Freshchat and Zoho SalesIQ is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Zoho SalesIQ fits your business.

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Starting Price

₹ 1,499 /Yearly

View plans arow

Starting at

₹ 1,140 /Month

  • industries All industries
  • industries All industries
  • chek Assignment Rules
  • chek Chat Bot
  • chek IP Whitelisting
  • chek Authentication
  • chek Email, social, chat, phone channels
  • chek Track and engage visitors.
  • chek Live Chat
  • chek Mobile Support
  • chek Mobile SDK
  • chek Reporting

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4.2(1)
str1 4
str1 3
str1 5
str1 5

Likelihood to Recommend

79%

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pros-list-icon Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm. Posted - Aug 24, 2018

cons_icon UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is cooler looking in LiveChat - it's more fun looking. Posted - Aug 24, 2018

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Freshchat and Zoho SalesIQ

Let’s have a detailed comparison of Freshchat vs Zoho SalesIQ to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshchat or Zoho SalesIQ fits your business.

Comparison of Freshchat vs Zoho SalesIQ In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Zoho SalesIQ is known for functionalities like Track and engage visitors., Live Chat, Mobile Support and Mobile SDK. When you compare Freshchat vs Zoho SalesIQ, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Zoho SalesIQ In terms of Deployment Type

While Freshchat supports Web Based deployment; Zoho SalesIQ is suitable for Web Based deployment. While selecting between Freshchat and Zoho SalesIQ, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Zoho SalesIQ: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Zoho SalesIQ is a better choice. If you are confused between Freshchat or Zoho SalesIQ, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Zoho SalesIQ

Freshchat and Zoho SalesIQ can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Zoho SalesIQ during demo to decide which one is best for your business.

FAQs

While Freshchat offers customized features, Zoho SalesIQ has diverse modules. Select between Freshchat or Zoho SalesIQ as per your business needs.
Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Zoho SalesIQ focuses on functionalities.
It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Zoho SalesIQ emphasizes on customization.
No, the difference between Freshchat and Zoho SalesIQ lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Zoho SalesIQ addresses the diverse audience.
It depends upon your business requirement. Both Freshchat and Zoho SalesIQ provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

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