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  3. Freshchat VS Wit Ai

Freshchat VS Wit Ai

Let’s have a side-by-side comparison of Freshchat vs Wit Ai to find out which one is better. This software comparison between Freshchat and Wit Ai is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Wit Ai fits your business.

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Freshchat
Freshchat

4.5

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Wit Ai
Wit Ai

4.2

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Freshchat
Freshchat

4.5

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Wit Ai
Wit Ai

4.2

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  • img 4 Ratings & 0 Reviews
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  • img 4 Ratings & 0 Reviews

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Pricing

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Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

4.2

4 Ratings & 0 Reviews

85% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

FPS Job Feb 22, 2024

Rating

Saurabh Joshi Feb 22, 2024

Rating

Karan Ade Dec 30, 2024

Rating

Vishvjit sharma Dec 02, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • img Industries

    • We provide the best software solution for your business needs

    img
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    Features

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    Product features

    • checked Assignment Rules
    • checked Chat Bot
    • checked IP Whitelisting
    • checked Authentication
    • checked Email, social, chat, phone channels
    • checked Agent Scripts
    • checked Speech Enabled IVR
    • checked Offline Experience
    • checked Auto-Resolve
    • checked Chatbot Analytics
    • checked Messaging
    • checked Custom Reports
    • checked Agent Assist AI
    • checked Omniroute
    • checked Voicebot
    • checked Multilingual
    • checked Roles & Permissions
    • checked Live Translate
    • checked Priority Inbox
    • checked Canned Responses
    • checked Private Notes
    • checked User Events & Timeline
    • checked User Segmentation
    • checked Dashboards
    • checked Facebook Messenger
    • checked Team Inbox Lite
    • checked Files
    • checked Performance Reports
    • checked CSAT Surveys
    • checked WhatsApp Business
    • checked IntelliAssign
    • checked Co-Browsing
    • checked Abandoned Call Metrics

    Specifications

    img

    Deployment

    • img Web based
    • img On Premises
    • img Web based
    • img On Premises

    Device Supported

    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet
    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet

    Supported Platforms

    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu
    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu

    Languages support

    • imgEnglish
    • imgEnglish

    Alternatives

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    Top Alternative Products

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    Zendesk

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    Chatwoot

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    PlugtoChat

    PlugtoChat

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    Chatwoot

    Tiledesk

    Tiledesk

    Zoho SalesIQ

    Zoho SalesIQ

    See all Wit Ai alternatives img

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    Freshchat vs Wit Ai Comparison FAQs

    Software questions,
    answered

    While Freshchat offers customized features, Wit Ai has diverse modules. Select between Freshchat or Wit Ai as per your business needs.

    Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Wit Ai focuses on functionalities.

    It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Wit Ai emphasizes on customization.

    No, the difference between Freshchat and Wit Ai lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Wit Ai addresses the diverse audience.

    It depends upon your business requirement. Both Freshchat and Wit Ai provides standard features to cater diverse industry needs.

    The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

    A Quick Comparison Between Freshchat vs Wit Ai

    Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

    • Which Is Better? - Freshchat or Wit Ai

    Which Is Better? - Freshchat or Wit Ai

    Freshchat and Wit Ai can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Wit Ai during demo to decide which one is best for your business.

    Author: Techjockey Team

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