Freshchat VS Olark

Let’s have a side-by-side comparison of Freshchat vs Olark to find out which one is better. This software comparison between Freshchat and Olark is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Olark fits your business.

Comparison

Pricing

Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details

₹ 1190

Olark

View Details

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Free Trial
Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

Not Available

Currently no ratings are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Customization
Reports
Search Option
Real Time Chat
Automated Messages
Unlimited Conversations
Team Management
Integration
Automatic Transcription

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho SalesIQ

Zendesk

Chatwoot

PlugtoChat

See all Freshchat alternatives

PlugtoChat

Chatwoot

Tiledesk

Botbiz

See all Olark alternatives

Freshchat vs Olark Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, Olark has diverse modules. Select between Freshchat or Olark as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Olark focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Olark emphasizes on customization.

No, the difference between Freshchat and Olark lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Olark addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and Olark provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs Olark

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Freshchat vs Olark In terms of Features
Comparison Between Freshchat and Olark In terms of Deployment Type
Freshchat or Olark: Which Is Ideal for Your Industry
Which Is Better? - Freshchat or Olark

Comparison of Freshchat vs Olark In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Olark is known for functionalities like Customization, Reports, Search Option and Real Time Chat. When you compare Freshchat vs Olark, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Olark In terms of Deployment Type

While Freshchat supports Web Based deployment; Olark is suitable for Web Based deployment. While selecting between Freshchat and Olark, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Olark: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Olark is a better choice. If you are confused between Freshchat or Olark, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Olark

Freshchat and Olark can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Olark during demo to decide which one is best for your business.

Author: Techjockey Team

Freshchat VS Olark

We provide the best software solution for your business needs

Freshchat vs Olark Comparison FAQs

Is Freshchat better than Olark?

Are Freshchat and Olark same?

Which is better Freshchat or Olark?

Is Freshchat the same as Olark?

Can Freshchat replace Olark?

What is the difference between Freshchat and Olark?

A Quick Comparison Between Freshchat vs Olark

Comparison of Freshchat vs Olark In terms of Features

Comparison Between Freshchat and Olark In terms of Deployment Type

Freshchat or Olark: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or Olark

Freshchat VS Olark

We provide the best software solution for your business needs

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Freshchat vs Olark Comparison FAQs

Is Freshchat better than Olark?

Are Freshchat and Olark same?

Which is better Freshchat or Olark?

Is Freshchat the same as Olark?

Can Freshchat replace Olark?

What is the difference between Freshchat and Olark?

A Quick Comparison Between Freshchat vs Olark

Comparison of Freshchat vs Olark In terms of Features

Comparison Between Freshchat and Olark In terms of Deployment Type

Freshchat or Olark: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or Olark

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