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  3. Freshchat VS LivePerson AI Powered Chatbots

Freshchat VS LivePerson AI Powered Chatbots

Let’s have a side-by-side comparison of Freshchat vs LivePerson AI Powered Chatbots to find out which one is better. This software comparison between Freshchat and LivePerson AI Powered Chatbots is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or LivePerson AI Powered Chatbots fits your business.

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Freshchat
Freshchat

4.5

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LivePerson AI Powered Chatbots
LivePerson AI Powered Chatbots

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Freshchat
Freshchat

4.5

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LivePerson AI Powered Chatbots
LivePerson AI Powered Chatbots

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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics
  • checked Automate Conversations
  • checked Bot Management
  • checked Artificial Intelligence
  • checked Automation of Routine Tasks
  • checked Sentiment Analysis
  • checked Intelligent Routing
  • checked Customizable and Flexible
  • checked Conversational Analytics

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Zoho SalesIQ

Zoho SalesIQ

Zendesk

Zendesk

Chatwoot

Chatwoot

PlugtoChat

PlugtoChat

See all Freshchat alternatives img
ConversAI

ConversAI

JioEVA

JioEVA

DailyBot

DailyBot

Vajra ai Chatbot

Vajra ai Chatbot

See all LivePerson AI Powered Chatbots alternatives img

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Freshchat vs LivePerson AI Powered Chatbots Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, LivePerson AI Powered Chatbots has diverse modules. Select between Freshchat or LivePerson AI Powered Chatbots as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, LivePerson AI Powered Chatbots focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, LivePerson AI Powered Chatbots emphasizes on customization.

No, the difference between Freshchat and LivePerson AI Powered Chatbots lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, LivePerson AI Powered Chatbots addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and LivePerson AI Powered Chatbots provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs LivePerson AI Powered Chatbots

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshchat vs LivePerson AI Powered Chatbots In terms of Features
  • Comparison Between Freshchat and LivePerson AI Powered Chatbots In terms of Deployment Type
  • Freshchat or LivePerson AI Powered Chatbots: Which Is Ideal for Your Industry
  • Which Is Better? - Freshchat or LivePerson AI Powered Chatbots

Comparison of Freshchat vs LivePerson AI Powered Chatbots In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. LivePerson AI Powered Chatbots is known for functionalities like Automate Conversations, Bot Management, Artificial Intelligence and Task Management. When you compare Freshchat vs LivePerson AI Powered Chatbots, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and LivePerson AI Powered Chatbots In terms of Deployment Type

While Freshchat supports Web Based deployment; LivePerson AI Powered Chatbots is suitable for Web Based deployment. While selecting between Freshchat and LivePerson AI Powered Chatbots, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or LivePerson AI Powered Chatbots: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, LivePerson AI Powered Chatbots is a better choice. If you are confused between Freshchat or LivePerson AI Powered Chatbots, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or LivePerson AI Powered Chatbots

Freshchat and LivePerson AI Powered Chatbots can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and LivePerson AI Powered Chatbots during demo to decide which one is best for your business.

Author: Techjockey Team

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