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Freshchat VS LiveChat

Let’s have a side-by-side comparison of Freshchat vs LiveChat to find out which one is better. This software comparison between Freshchat and LiveChat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or LiveChat fits your business.

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Starting Price

₹ 1,499 /Yearly

View plans arow

Starting at

$ 20 /month

  • industries All industries
  • industries All industries
  • chek Assignment Rules
  • chek Chat Bot
  • chek IP Whitelisting
  • chek Authentication
  • chek Email, social, chat, phone channels
  • chek Application Integration
  • chek Integrations
  • chek E-commerce
  • chek Team Management
  • chek Feedbacks

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Have you used LiveChat before?
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Have you used Freshchat before?
Write a Review

Have you used LiveChat before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Freshchat and LiveChat

Let’s have a detailed comparison of Freshchat vs LiveChat to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshchat or LiveChat fits your business.

Comparison of Freshchat vs LiveChat In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. LiveChat is known for functionalities like Application Integration, Integrations, E-commerce and Team Management. When you compare Freshchat vs LiveChat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and LiveChat In terms of Deployment Type

While Freshchat supports Web Based deployment; LiveChat is suitable for Web Based deployment. While selecting between Freshchat and LiveChat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or LiveChat: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, LiveChat is a better choice. If you are confused between Freshchat or LiveChat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or LiveChat

Freshchat and LiveChat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and LiveChat during demo to decide which one is best for your business.

FAQs

While Freshchat offers customized features, LiveChat has diverse modules. Select between Freshchat or LiveChat as per your business needs.
Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, LiveChat focuses on functionalities.
It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, LiveChat emphasizes on customization.
No, the difference between Freshchat and LiveChat lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, LiveChat addresses the diverse audience.
It depends upon your business requirement. Both Freshchat and LiveChat provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

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