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  3. Freshchat VS Gatelog Live Chat Software

Freshchat VS Gatelog Live Chat Software

Let’s have a side-by-side comparison of Freshchat vs Gatelog Live Chat Software to find out which one is better. This software comparison between Freshchat and Gatelog Live Chat Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Gatelog Live Chat Software fits your business.

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Freshchat
Freshchat

4.5

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Gatelog Live Chat Software
Gatelog Live Chat Software

4.4

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Freshchat
Freshchat

4.5

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Gatelog Live Chat Software
Gatelog Live Chat Software

4.4

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  • Pricing

  • Ratings

  • Features

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  • Specifications

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  • Rating & Review
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  • img 4 Ratings & 0 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details img

₹ 1250

Plan 1

₹ 2400

Plan 2

₹ 3450

Plan 3

+ 3 more plans img

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

4.4

3 Ratings & 0 Reviews

96% Likelihood to Recommend

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics
  • checked Text Message
  • checked Live Chat
  • checked Reporting
  • checked Integration
  • checked Real-time Messaging
  • checked Enquiry Form
  • checked Image Type Message

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Zoho SalesIQ

Zoho SalesIQ

Zendesk

Zendesk

Chatwoot

Chatwoot

PlugtoChat

PlugtoChat

See all Freshchat alternatives img
PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

Botbiz

Botbiz

See all Gatelog Live Chat Software alternatives img

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Freshchat vs Gatelog Live Chat Software Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, Gatelog Live Chat Software has diverse modules. Select between Freshchat or Gatelog Live Chat Software as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Gatelog Live Chat Software focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Gatelog Live Chat Software emphasizes on customization.

No, the difference between Freshchat and Gatelog Live Chat Software lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Gatelog Live Chat Software addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and Gatelog Live Chat Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs Gatelog Live Chat Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshchat vs Gatelog Live Chat Software In terms of Features
  • Comparison Between Freshchat and Gatelog Live Chat Software In terms of Deployment Type
  • Freshchat or Gatelog Live Chat Software: Which Is Ideal for Your Industry
  • Which Is Better? - Freshchat or Gatelog Live Chat Software

Comparison of Freshchat vs Gatelog Live Chat Software In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Gatelog Live Chat Software is known for functionalities like Text Messaging, Live Chat, Reporting and API Integration. When you compare Freshchat vs Gatelog Live Chat Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Gatelog Live Chat Software In terms of Deployment Type

While Freshchat supports Web Based deployment; Gatelog Live Chat Software is suitable for Web Based deployment. While selecting between Freshchat and Gatelog Live Chat Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Gatelog Live Chat Software: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Gatelog Live Chat Software is a better choice. If you are confused between Freshchat or Gatelog Live Chat Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Gatelog Live Chat Software

Freshchat and Gatelog Live Chat Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Gatelog Live Chat Software during demo to decide which one is best for your business.

Author: Techjockey Team

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