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Freshchat VS C-Zentrix CZ Chat

Let’s have a side-by-side comparison of Freshchat vs C-Zentrix CZ Chat to find out which one is better. This software comparison between Freshchat and C-Zentrix CZ Chat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or C-Zentrix CZ Chat fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 0 Reviews
  • icon_desktop icon_mac
  • img 5 Ratings & 5 Reviews
  • icon_desktop icon_ios

Pricing

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Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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₹ 1330

Pro

₹ 2030

Business

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

4.5

5 Ratings & 5 Reviews

92% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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I was just all over the place after launching my new website. I had taken care o...Read more - Pritha Mukherjee May 12, 2020

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I was looking for a chatbot software that would not only help me to enhance my b...Read more - Sarthak Chatterjee Mar 02, 2020

Cons

Not Available

Currently no cons are available. Please check back later

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I have not faced any issues as of now. - Pritha Mukherjee May 12, 2020

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I have not found any major problem with the software. However, the UI needs some...Read more - Sarthak Chatterjee Mar 02, 2020

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Customization enabled chatbot

Pritha Mukherjee May 12, 2020

Useful for lead generation

Rajiv Sarkar Apr 30, 2019

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics
  • checked Monitoring
  • checked Analytics and Reporting
  • checked Integration
  • checked Notification
  • checked Chat
  • checked File Transfer
  • checked Data Migration
  • checked Content Management
  • checked Customization

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Zoho SalesIQ

Zoho SalesIQ


Zendesk

Zendesk


Chatwoot

Chatwoot


PlugtoChat

PlugtoChat


See all Freshchat alternatives img
PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


Botbiz

Botbiz


See all C-Zentrix CZ Chat alternatives img

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Similar Comparison

Freshchat vs C-Zentrix CZ Chat Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, C-Zentrix CZ Chat has diverse modules. Select between Freshchat or C-Zentrix CZ Chat as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, C-Zentrix CZ Chat focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, C-Zentrix CZ Chat emphasizes on customization.

No, the difference between Freshchat and C-Zentrix CZ Chat lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, C-Zentrix CZ Chat addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and C-Zentrix CZ Chat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs C-Zentrix CZ Chat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshchat vs C-Zentrix CZ Chat In terms of Features
  • Comparison Between Freshchat and C-Zentrix CZ Chat In terms of Deployment Type
  • Freshchat or C-Zentrix CZ Chat: Which Is Ideal for Your Industry
  • Which Is Better? - Freshchat or C-Zentrix CZ Chat

Comparison of Freshchat vs C-Zentrix CZ Chat In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. C-Zentrix CZ Chat is known for functionalities like Monitoring, Analytics and Reporting, Integration and Notification. When you compare Freshchat vs C-Zentrix CZ Chat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and C-Zentrix CZ Chat In terms of Deployment Type

While Freshchat supports Web Based deployment; C-Zentrix CZ Chat is suitable for Web Based deployment. While selecting between Freshchat and C-Zentrix CZ Chat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or C-Zentrix CZ Chat: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, C-Zentrix CZ Chat is a better choice. If you are confused between Freshchat or C-Zentrix CZ Chat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or C-Zentrix CZ Chat

Freshchat and C-Zentrix CZ Chat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and C-Zentrix CZ Chat during demo to decide which one is best for your business.

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