Freshchat VS ClickDesk

Let’s have a side-by-side comparison of Freshchat vs ClickDesk to find out which one is better. This software comparison between Freshchat and ClickDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or ClickDesk fits your business.

Comparison

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Freshchat

4.5

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ClickDesk

4.5

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Pricing

Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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₹ 1049

Lite

₹ 1749

Pro

₹ 2799

Enterprise

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

4.5

2 Ratings & 2 Reviews

Features 4

Value for Money 4

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Clickdesk comprehenses all social options that small/medium-size companies requi...Read more - Garvit Malhotra Apr 10, 2018

I like that the integrated chat is bundled with the help desk. Other companies u...Read more - Vipul Arora Feb 15, 2018

Cons

Not Available

Currently no cons are available. Please check back later

A couple of inaccurate statuses that were revealed to consumers while I was offl...Read more - Garvit Malhotra Apr 10, 2018

In some case the connection isn't very quick. It tend to lose connection sometim...Read more - Vipul Arora Feb 15, 2018

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Great way for social connections and messaging

Garvit Malhotra Apr 10, 2018

The best help desk with chat integration

Vipul Arora Feb 15, 2018

See all ClickDesk reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Live Chat
Video Chat Software
Help Desk Management
Social Media Integration
Mobile Support
Reporting & analytics

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho SalesIQ

Zendesk

Chatwoot

PlugtoChat

See all Freshchat alternatives

PlugtoChat

Chatwoot

Tiledesk

Botbiz

See all ClickDesk alternatives

Freshchat vs ClickDesk Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, ClickDesk has diverse modules. Select between Freshchat or ClickDesk as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, ClickDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, ClickDesk emphasizes on customization.

No, the difference between Freshchat and ClickDesk lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, ClickDesk addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and ClickDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs ClickDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Freshchat vs ClickDesk In terms of Features
Comparison Between Freshchat and ClickDesk In terms of Deployment Type
Freshchat or ClickDesk: Which Is Ideal for Your Industry
Which Is Better? - Freshchat or ClickDesk

Comparison of Freshchat vs ClickDesk In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. ClickDesk is known for functionalities like Live Chat, Video Chat Software, Help Desk Management and Social Media Integration. When you compare Freshchat vs ClickDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and ClickDesk In terms of Deployment Type

While Freshchat supports Web Based deployment; ClickDesk is suitable for Web Based deployment. While selecting between Freshchat and ClickDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or ClickDesk: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, ClickDesk is a better choice. If you are confused between Freshchat or ClickDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or ClickDesk

Freshchat and ClickDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and ClickDesk during demo to decide which one is best for your business.

Author: Techjockey Team

Freshchat VS ClickDesk

We provide the best software solution for your business needs

Freshchat vs ClickDesk Comparison FAQs

Is Freshchat better than ClickDesk?

Are Freshchat and ClickDesk same?

Which is better Freshchat or ClickDesk?

Is Freshchat the same as ClickDesk?

Can Freshchat replace ClickDesk?

What is the difference between Freshchat and ClickDesk?

A Quick Comparison Between Freshchat vs ClickDesk

Comparison of Freshchat vs ClickDesk In terms of Features

Comparison Between Freshchat and ClickDesk In terms of Deployment Type

Freshchat or ClickDesk: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or ClickDesk

Freshchat VS ClickDesk

We provide the best software solution for your business needs

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Freshchat vs ClickDesk Comparison FAQs

Is Freshchat better than ClickDesk?

Are Freshchat and ClickDesk same?

Which is better Freshchat or ClickDesk?

Is Freshchat the same as ClickDesk?

Can Freshchat replace ClickDesk?

What is the difference between Freshchat and ClickDesk?

A Quick Comparison Between Freshchat vs ClickDesk

Comparison of Freshchat vs ClickDesk In terms of Features

Comparison Between Freshchat and ClickDesk In terms of Deployment Type

Freshchat or ClickDesk: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or ClickDesk

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