ClickDesk

Live Chat Software

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Starting Price

₹ 1,499 /Yearly

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Starting at

₹ 1,049 /Month

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All industries

All industries

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels

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Live Chat
Video Chat Software
Help Desk Management
Social Media Integration
Mobile Support

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Overall

4.5(2)

Features

Ease of Use

4.5

Value for Money

Customer Support

4.5

Likelihood to Recommend

66%

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pros-list-icon Clickdesk comprehenses all social options that small/medium-size companies require in one location. As complex as this sounds, it does not take excessive time, and it does not need any specialist coding understanding. Messaging goes all the method for catering prospective clients to supporting 3rd parties Posted - Apr 10, 2018

cons_icon A couple of inaccurate statuses that were revealed to consumers while I was offline. Other than of that, there is absolutely nothing I can keep in mind. Posted - Apr 10, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshchat and ClickDesk

Let’s have a detailed comparison of Freshchat vs ClickDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshchat or ClickDesk fits your business.

Comparison of Freshchat vs ClickDesk In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. ClickDesk is known for functionalities like Live Chat, Video Chat Software, Help Desk Management and Social Media Integration. When you compare Freshchat vs ClickDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and ClickDesk In terms of Deployment Type

While Freshchat supports Web Based deployment; ClickDesk is suitable for Web Based deployment. While selecting between Freshchat and ClickDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or ClickDesk: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, ClickDesk is a better choice. If you are confused between Freshchat or ClickDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or ClickDesk

Freshchat and ClickDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and ClickDesk during demo to decide which one is best for your business.

FAQs

Is Freshchat better than ClickDesk?

While Freshchat offers customized features, ClickDesk has diverse modules. Select between Freshchat or ClickDesk as per your business needs.

Are Freshchat and ClickDesk same?

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, ClickDesk focuses on functionalities.

Which is better Freshchat or ClickDesk?

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, ClickDesk emphasizes on customization.

Is Freshchat the same as ClickDesk?

No, the difference between Freshchat and ClickDesk lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, ClickDesk addresses the diverse audience.

Can Freshchat replace ClickDesk?

It depends upon your business requirement. Both Freshchat and ClickDesk provides standard features to cater diverse industry needs.

What is the difference between Freshchat and ClickDesk?

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.