Freshworks 360

Customer Experience Management Software

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Sprinklr

Customer Experience Management Software

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Industries
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Platform

Starting Price

₹ 2,799 /Monthly

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Starting at

$ 299

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All industries

All industries

Contact Management
Seamless Sales, Service & Support
360° Customer View
Collaboration
Customer Support

View all Freshworks 360 features

Social Media Marketing
Improve Customer Experience
Dashboards
Survey Management
Content Management

View all Sprinklr features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshworks 360 and Sprinklr

Let’s have a detailed comparison of Freshworks 360 vs Sprinklr to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshworks 360 or Sprinklr fits your business.

Comparison of Freshworks 360 vs Sprinklr In terms of Features

Freshworks 360 includes features like Contact Management, Seamless Sales, Service & Support, 360° Customer View and Collaboration. Sprinklr is known for functionalities like Social Media Marketing, Improve Customer Experience, Dashboards and Survey Management. When you compare Freshworks 360 vs Sprinklr, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshworks 360 and Sprinklr In terms of Deployment Type

While Freshworks 360 supports Web Based and On Premises deployment; Sprinklr is suitable for Web Based deployment. While selecting between Freshworks 360 and Sprinklr, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshworks 360 or Sprinklr: Which Is Ideal for Your Industry

Freshworks 360 is ideal for industries like All Industries. For All Industries, Sprinklr is a better choice. If you are confused between Freshworks 360 or Sprinklr, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshworks 360 or Sprinklr

Freshworks 360 and Sprinklr can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshworks 360 and Sprinklr during demo to decide which one is best for your business.

FAQs

Is Freshworks 360 better than Sprinklr?

While Freshworks 360 offers customized features, Sprinklr has diverse modules. Select between Freshworks 360 or Sprinklr as per your business needs.

Are Freshworks 360 and Sprinklr same?

Both these products offer similar features but with a different approach. While Freshworks 360 emphasizes on user experiences, Sprinklr focuses on functionalities.

Which is better Freshworks 360 or Sprinklr?

It all depends on the functionalities that you prefer. While Freshworks 360 offers add-ons along with essential features, Sprinklr emphasizes on customization.

Is Freshworks 360 the same as Sprinklr?

No, the difference between Freshworks 360 and Sprinklr lies in terms of features and functionalities. While Freshworks 360 can be customized as per the user’s needs, Sprinklr addresses the diverse audience.

Can Freshworks 360 replace Sprinklr?

It depends upon your business requirement. Both Freshworks 360 and Sprinklr provides standard features to cater diverse industry needs.

What is the difference between Freshworks 360 and Sprinklr?

The difference lies in terms of the user interface and functionalities. While Freshworks 360 is customizable, Freshworks 360 offers comprehensive modules.