Freshworks 360

Customer Experience Management Software

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smg360

Customer Experience Management Software

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Industries
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Starting Price

₹ 2,799 /Monthly

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All industries

All industries

Contact Management
Seamless Sales, Service & Support
360° Customer View
Collaboration
Customer Support

View all Freshworks 360 features

Intuitive, accessible, role-based tools
Case Management
Data Management
Surveys
Journey Enty

View all smg360 features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshworks 360 and smg360

Let’s have a detailed comparison of Freshworks 360 vs smg360 to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshworks 360 or smg360 fits your business.

Comparison of Freshworks 360 vs smg360 In terms of Features

Freshworks 360 includes features like Contact Management, Seamless Sales, Service & Support, 360° Customer View and Collaboration. smg360 is known for functionalities like Intuitive, accessible, role-based tools, Case Management, Data Management and Surveys. When you compare Freshworks 360 vs smg360, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshworks 360 and smg360 In terms of Deployment Type

While Freshworks 360 supports Web Based and On Premises deployment; smg360 is suitable for Web Based deployment. While selecting between Freshworks 360 and smg360, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshworks 360 or smg360: Which Is Ideal for Your Industry

Freshworks 360 is ideal for industries like All Industries. For All Industries, smg360 is a better choice. If you are confused between Freshworks 360 or smg360, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshworks 360 or smg360

Freshworks 360 and smg360 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshworks 360 and smg360 during demo to decide which one is best for your business.

FAQs

Is Freshworks 360 better than smg360?

While Freshworks 360 offers customized features, smg360 has diverse modules. Select between Freshworks 360 or smg360 as per your business needs.

Are Freshworks 360 and smg360 same?

Both these products offer similar features but with a different approach. While Freshworks 360 emphasizes on user experiences, smg360 focuses on functionalities.

Which is better Freshworks 360 or smg360?

It all depends on the functionalities that you prefer. While Freshworks 360 offers add-ons along with essential features, smg360 emphasizes on customization.

Is Freshworks 360 the same as smg360?

No, the difference between Freshworks 360 and smg360 lies in terms of features and functionalities. While Freshworks 360 can be customized as per the user’s needs, smg360 addresses the diverse audience.

Can Freshworks 360 replace smg360?

It depends upon your business requirement. Both Freshworks 360 and smg360 provides standard features to cater diverse industry needs.

What is the difference between Freshworks 360 and smg360?

The difference lies in terms of the user interface and functionalities. While Freshworks 360 is customizable, Freshworks 360 offers comprehensive modules.