Freshworks 360

Customer Experience Management Software

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SmartDX

Customer Experience Management Software

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Industries
Features
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Platform

Starting Price

₹ 2,799 /Monthly

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Starting at

$ 100 /Month

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All industries

All industries

Contact Management
Seamless Sales, Service & Support
360° Customer View
Collaboration
Customer Support

View all Freshworks 360 features

Audience Interest
Plan Users
Progressive Dialer
Preview Experience
Conversion Tracking

View all SmartDX features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshworks 360 and SmartDX

Let’s have a detailed comparison of Freshworks 360 vs SmartDX to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshworks 360 or SmartDX fits your business.

Comparison of Freshworks 360 vs SmartDX In terms of Features

Freshworks 360 includes features like Contact Management, Seamless Sales, Service & Support, 360° Customer View and Collaboration. SmartDX is known for functionalities like Audience Interest, Plan Users, Progressive Dialer and Preview Experience. When you compare Freshworks 360 vs SmartDX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshworks 360 and SmartDX In terms of Deployment Type

While Freshworks 360 supports Web Based and On Premises deployment; SmartDX is suitable for Web Based deployment. While selecting between Freshworks 360 and SmartDX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshworks 360 or SmartDX: Which Is Ideal for Your Industry

Freshworks 360 is ideal for industries like All Industries. For All Industries, SmartDX is a better choice. If you are confused between Freshworks 360 or SmartDX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshworks 360 or SmartDX

Freshworks 360 and SmartDX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshworks 360 and SmartDX during demo to decide which one is best for your business.

FAQs

Is Freshworks 360 better than SmartDX?

While Freshworks 360 offers customized features, SmartDX has diverse modules. Select between Freshworks 360 or SmartDX as per your business needs.

Are Freshworks 360 and SmartDX same?

Both these products offer similar features but with a different approach. While Freshworks 360 emphasizes on user experiences, SmartDX focuses on functionalities.

Which is better Freshworks 360 or SmartDX?

It all depends on the functionalities that you prefer. While Freshworks 360 offers add-ons along with essential features, SmartDX emphasizes on customization.

Is Freshworks 360 the same as SmartDX?

No, the difference between Freshworks 360 and SmartDX lies in terms of features and functionalities. While Freshworks 360 can be customized as per the user’s needs, SmartDX addresses the diverse audience.

Can Freshworks 360 replace SmartDX?

It depends upon your business requirement. Both Freshworks 360 and SmartDX provides standard features to cater diverse industry needs.

What is the difference between Freshworks 360 and SmartDX?

The difference lies in terms of the user interface and functionalities. While Freshworks 360 is customizable, Freshworks 360 offers comprehensive modules.