Freshdesk VS Notion

Let’s have a side-by-side comparison of Freshdesk vs Notion to find out which one is better. This software comparison between Freshdesk and Notion is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshdesk or Notion fits your business.

Comparison

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Freshdesk

4.7

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Notion

4.3

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Pricing

Price Plans

₹ 1399

Blossom

₹ 3299

Garden

₹ 4999

Estate

+ 3 more plans

$ 10

Plus

$ 18

Business

View Details

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Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.7

3 Ratings & 0 Reviews

Features 4.8

Value for Money 4.5

Ease of Use 4.6

Customer Support 5

Likelihood to Recommend

4.3

28 Ratings & 21 Reviews

Features 4.3

Value for Money 4.3

Ease of Use 4.3

Customer Support 4.4

Likelihood to Recommend

See all Notion reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Versatile option for notetaking, project management, and collaboration. It also ...Read more - Harman Jyot Jul 08, 2024

Regular use improves my understanding of its capabilities to make daily tasks mo...Read more - Amit Kaushik Jul 06, 2024

Cons

Not Available

Currently no cons are available. Please check back later

Occasional performance issues, like slow loading times. - Harman Jyot Jul 08, 2024

Occasional downtime of the AI feature can be frustrating, impacting the overall ...Read more - Amit Kaushik Jul 06, 2024

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Best software for task management.

Aman Oct 15, 2024

Notion Promotes Teamwork

Harman Jyot Jul 08, 2024

See all Notion reviews

Reviews with Video

Freshdesk Review + Demo – Empower Your Support Team to Deliver Timely and Consistent Support

Freshdesk Review 2023 | Best Customer Service Software

See all (3)

Notion is Truly an All-in-One Productivity Tool (App Review)

Notion - All-in-One Perfection? | Review

See all (3)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries

All Industries

All Industries

Features

Product features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage
Email, social, chat, phone channels
Omnichannel
Roles & Permissions
IP & Network Restrictions
Intelligent ticket assignment
Round-robin Routing
Portal Rebrand
Multiple Products
Dynamic Ticket Forms
HIPAA Compliance
Abandoned call metrics
Co-Browsing
Audit Logs
Sandbox
Collaboration
Multichannel Support
Feedback & Automation
Self Service Portal
Helpdesk Report
Customization
Process Automations
Agent collision detection
SLA Management
Time Tracking
CSAT Surveys
Performance Reports
Multilingual
Custom Reports
Custom Reports & Dashboards
Customer Segments
Speech Enabled

Data Backup and Disaster Recovery
Real-Time Reporting
Burndown & Burnup Charts
Sprint Reports
Timesheet Reports
Workload Reports
Risk Reports
Resource Reports
Project Progress Reports
Dynamic Budgeting
Budget Planning
Report Customization
File Sharing & Document Collaboration
Activity Logs
AI-Based Integrations
Automation Tools
Issue Tracking Tools
Time Tracking Tools
File Storage and Sharing
Communication and Collaboration Tools
Custom Views
Custom Layouts
Task Customization
Automated Resource Allocation
Calendar View
Automated Task Assignment
Task Management
Dashboards
Gantt Chart
Resource Management
Workflow Management
Workflow Automation
Custom Fields
Time Tracking
Issue Management
Predictive Analytics
Kanban Boards
Automated Reports
Notifications/Reminders
Task Dependencies
Sub-Task Creation
Task Prioritization
Task Creation & Assignment
Compliance Tracking
Recurring Tasks
Task List
Real-Time Collaboration
User Access Management
Templates

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

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How do I migrate my Notion workspace to a different account?

To migrate your Notion workspace to a different account, follow the steps given ... Read more

Can I import data from other platforms into Notion?

Yes, it is possible to import data into Notion from other platforms. The most co... Read more

How can I share a Notion page with someone who doesn’t have an account?

To share a Notion page with someone who doesn't have a Notion account, you can e... Read more

See all Notion Questions & Answers

Alternatives

Top Alternatives Products

Vision Helpdesk

Elitser Helpdesk Software

SeQure Employee Helpdesk

TxHelpDesk

See all Freshdesk alternatives

Jira

Odoo Project

Businessmap

Dart

See all Notion alternatives

Freshdesk vs Notion Comparison Faqs

Software questions,
answered

While Freshdesk offers customized features, Notion has diverse modules. Select between Freshdesk or Notion as per your business needs.

Both these products offer similar features but with a different approach. While Freshdesk emphasizes on user experiences, Notion focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshdesk offers add-ons along with essential features, Notion emphasizes on customization.

No, the difference between Freshdesk and Notion lies in terms of features and functionalities. While Freshdesk can be customized as per the user’s needs, Notion addresses the diverse audience.

It depends upon your business requirement. Both Freshdesk and Notion provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshdesk is customizable, Freshdesk offers comprehensive modules.

A Quick Comparison Between Freshdesk vs Notion

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Freshdesk vs Notion In terms of Features
Comparison Between Freshdesk and Notion In terms of Deployment Type
Freshdesk or Notion: Which Is Ideal for Your Industry
Which Is Better? - Freshdesk or Notion

Comparison of Freshdesk vs Notion In terms of Features

Freshdesk includes features like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. Notion is known for functionalities like Data Backup and Disaster Recovery, Real-Time Reporting, Burndown & Burnup Charts and Sprint Reports. When you compare Freshdesk vs Notion, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk and Notion In terms of Deployment Type

While Freshdesk supports Web Based deployment; Notion is suitable for Web Based deployment. While selecting between Freshdesk and Notion, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk or Notion: Which Is Ideal for Your Industry

Freshdesk is ideal for industries like All Industries. For All Industries, Notion is a better choice. If you are confused between Freshdesk or Notion, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk or Notion

Freshdesk and Notion can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk and Notion during demo to decide which one is best for your business.

Author: Techjockey Team

Freshdesk VS Notion

We provide the best software solution for your business needs

Freshdesk vs Notion Comparison Faqs

Is Freshdesk better than Notion?

Are Freshdesk and Notion same?

Which is better Freshdesk or Notion?

Is Freshdesk the same as Notion?

Can Freshdesk replace Notion?

What is the difference between Freshdesk and Notion?

A Quick Comparison Between Freshdesk vs Notion

Comparison of Freshdesk vs Notion In terms of Features

Comparison Between Freshdesk and Notion In terms of Deployment Type

Freshdesk or Notion: Which Is Ideal for Your Industry

Which Is Better? - Freshdesk or Notion

Freshdesk VS Notion

We provide the best software solution for your business needs

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Freshdesk vs Notion Comparison Faqs

Is Freshdesk better than Notion?

Are Freshdesk and Notion same?

Which is better Freshdesk or Notion?

Is Freshdesk the same as Notion?

Can Freshdesk replace Notion?

What is the difference between Freshdesk and Notion?

A Quick Comparison Between Freshdesk vs Notion

Comparison of Freshdesk vs Notion In terms of Features

Comparison Between Freshdesk and Notion In terms of Deployment Type

Freshdesk or Notion: Which Is Ideal for Your Industry

Which Is Better? - Freshdesk or Notion

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