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Starting Price

₹ 1,399 /month

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Starting at

₹ 15,600 /Lifetime

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All industries

All industries

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

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General Features
File Transfer
Alerts & Notifications
Search Option
Integration

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Overall

4.5(2)

Features

4.0

Ease of Use

4.5

Value for Money

4.6

Customer Support

4.7

Likelihood to Recommend

68%

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pros-list-icon We were looking for a solution for our client's new warehouse project. Our job is to find the answers for our clients, but it was not an area we were familiar with. Techjockey had the information we needed to present our client with viable options. Within moments of using Techjockey site I was able to speak with their reps about what I was looking for, gain a list of potential solutions, and immediately get dialogue with the recommended solution providers. Within two weeks we were able to demo and review all the recommendations and our client was able to make the most informed decision based on their needs. Posted - Sep 22, 2017

cons_icon N/A Posted - Sep 22, 2017

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk and LiveZilla

Let’s have a detailed comparison of Freshdesk vs LiveZilla to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk or LiveZilla fits your business.

Comparison of Freshdesk vs LiveZilla In terms of Features

Freshdesk includes features like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. LiveZilla is known for functionalities like General Features, File Transfer, Alerts & Notifications and Search Option. When you compare Freshdesk vs LiveZilla, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk and LiveZilla In terms of Deployment Type

While Freshdesk supports Web Based deployment; LiveZilla is suitable for Web Based deployment. While selecting between Freshdesk and LiveZilla, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk or LiveZilla: Which Is Ideal for Your Industry

Freshdesk is ideal for industries like All Industries. For All Industries, LiveZilla is a better choice. If you are confused between Freshdesk or LiveZilla, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk or LiveZilla

Freshdesk and LiveZilla can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk and LiveZilla during demo to decide which one is best for your business.

FAQs

Is Freshdesk better than LiveZilla?

While Freshdesk offers customized features, LiveZilla has diverse modules. Select between Freshdesk or LiveZilla as per your business needs.

Are Freshdesk and LiveZilla same?

Both these products offer similar features but with a different approach. While Freshdesk emphasizes on user experiences, LiveZilla focuses on functionalities.

Which is better Freshdesk or LiveZilla?

It all depends on the functionalities that you prefer. While Freshdesk offers add-ons along with essential features, LiveZilla emphasizes on customization.

Is Freshdesk the same as LiveZilla?

No, the difference between Freshdesk and LiveZilla lies in terms of features and functionalities. While Freshdesk can be customized as per the user’s needs, LiveZilla addresses the diverse audience.

Can Freshdesk replace LiveZilla?

It depends upon your business requirement. Both Freshdesk and LiveZilla provides standard features to cater diverse industry needs.

What is the difference between Freshdesk and LiveZilla?

The difference lies in terms of the user interface and functionalities. While Freshdesk is customizable, Freshdesk offers comprehensive modules.