Kustomer

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Starting Price

₹ 1,399 /month

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Starting at

$ 89

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All industries

All industries

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

View all Freshdesk features

Customer Management
Self Service
Contextual
Collaboration
Live Chat

View all Kustomer features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk and Kustomer

Let’s have a detailed comparison of Freshdesk vs Kustomer to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk or Kustomer fits your business.

Comparison of Freshdesk vs Kustomer In terms of Features

Freshdesk includes features like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. Kustomer is known for functionalities like Customer Management, Self Service, Contextual and Collaboration. When you compare Freshdesk vs Kustomer, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk and Kustomer In terms of Deployment Type

While Freshdesk supports Web Based deployment; Kustomer is suitable for Web Based deployment. While selecting between Freshdesk and Kustomer, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk or Kustomer: Which Is Ideal for Your Industry

Freshdesk is ideal for industries like All Industries. For All Industries, Kustomer is a better choice. If you are confused between Freshdesk or Kustomer, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk or Kustomer

Freshdesk and Kustomer can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk and Kustomer during demo to decide which one is best for your business.

FAQs

Is Freshdesk better than Kustomer?

While Freshdesk offers customized features, Kustomer has diverse modules. Select between Freshdesk or Kustomer as per your business needs.

Are Freshdesk and Kustomer same?

Both these products offer similar features but with a different approach. While Freshdesk emphasizes on user experiences, Kustomer focuses on functionalities.

Which is better Freshdesk or Kustomer?

It all depends on the functionalities that you prefer. While Freshdesk offers add-ons along with essential features, Kustomer emphasizes on customization.

Is Freshdesk the same as Kustomer?

No, the difference between Freshdesk and Kustomer lies in terms of features and functionalities. While Freshdesk can be customized as per the user’s needs, Kustomer addresses the diverse audience.

Can Freshdesk replace Kustomer?

It depends upon your business requirement. Both Freshdesk and Kustomer provides standard features to cater diverse industry needs.

What is the difference between Freshdesk and Kustomer?

The difference lies in terms of the user interface and functionalities. While Freshdesk is customizable, Freshdesk offers comprehensive modules.