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Freshservice VS Invgate Service Desk

Let’s have a side-by-side comparison of Freshservice vs Invgate Service Desk to find out which one is better. This software comparison between Freshservice and Invgate Service Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshservice or Invgate Service Desk fits your business.

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  • img 1 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1499

Blossom(₹ 999/agent/month billed yearly and ₹ 1,499 /agent/month billed monthly)

₹ 2999

Garden(₹ 2,499/agent/month billed yearly and ₹ 2,999/agent/month billed monthly)

₹ 4499

Estate(₹ 3,499/agent/month billed yearly and ₹ 4,499 /agent/month billed monthly)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

1 Ratings & 0 Reviews

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Reviews

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Incident Management
  • checked Contract / License Management
  • checked Self Service Portal
  • checked Multi - language
  • checked Customization
  • checked Analytics
  • checked Project Management
  • checked IP Whitelisting
  • checked Sandbox
  • checked Audit Logs
  • checked Security
  • checked Knowledge Management
  • checked Workflow Management
  • checked Task Management
  • checked Dashboards
  • checked Inventory Management
  • checked Asset Lifecycle Management
  • checked Reports
  • checked Mobile App
  • checked Customer Success Manager
  • checked Ticket Management
  • checked Analytics
  • checked Self-Service
  • checked Problem Management
  • checked Knowledge Base
  • checked Workflows
  • checked Gamification
  • checked Change Management
  • checked SLA Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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ManageEngine ServiceDesk Plus


See all Invgate Service Desk alternatives img

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Similar Comparison

Freshservice vs Invgate Service Desk Comparison Faqs

Software questions,
answered

While Freshservice offers customized features, Invgate Service Desk has diverse modules. Select between Freshservice or Invgate Service Desk as per your business needs.

Both these products offer similar features but with a different approach. While Freshservice emphasizes on user experiences, Invgate Service Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshservice offers add-ons along with essential features, Invgate Service Desk emphasizes on customization.

No, the difference between Freshservice and Invgate Service Desk lies in terms of features and functionalities. While Freshservice can be customized as per the user’s needs, Invgate Service Desk addresses the diverse audience.

It depends upon your business requirement. Both Freshservice and Invgate Service Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshservice is customizable, Freshservice offers comprehensive modules.

A Quick Comparison Between Freshservice vs Invgate Service Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshservice vs Invgate Service Desk In terms of Features
  • Comparison Between Freshservice and Invgate Service Desk In terms of Deployment Type
  • Freshservice or Invgate Service Desk: Which Is Ideal for Your Industry
  • Which Is Better? - Freshservice or Invgate Service Desk

Comparison of Freshservice vs Invgate Service Desk In terms of Features

Freshservice includes features like Incident Management, Contract / License Management, Self Service Portal and Multi - language. Invgate Service Desk is known for functionalities like Ticket Management, Analytics, Self-Service System and Problem Management. When you compare Freshservice vs Invgate Service Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshservice and Invgate Service Desk In terms of Deployment Type

While Freshservice supports Web Based deployment; Invgate Service Desk is suitable for Web Based deployment. While selecting between Freshservice and Invgate Service Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshservice or Invgate Service Desk: Which Is Ideal for Your Industry

Freshservice is ideal for industries like All Industries. For All Industries, Invgate Service Desk is a better choice. If you are confused between Freshservice or Invgate Service Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshservice or Invgate Service Desk

Freshservice and Invgate Service Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshservice and Invgate Service Desk during demo to decide which one is best for your business.

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