Freshservice

IT Service Management Tools

Get Free Demo

HCL SX ITSM

IT Service Management Tools

Get Free Demo

Pricing
Industries
Features
Reviews
Gallery
Platform

Starting Price

₹ 1,499

View plans arow

Get Best Price

Price On Request

Get Best Price

All industries

All industries

Incident Management
Contract / License Management
Self Service Portal
Multi - language
Customization

View all Freshservice features

Self Service Portal
Incident Management
Property Request
Change Management
Knowledge Management

View all HCL SX ITSM features

Have you used Freshservice before?
Write a Review

Overall

4.7(7)

Features

4.5

Ease of Use

4.7

Value for Money

Customer Support

4.7

Likelihood to Recommend

91%

View all HCL SX ITSM reviews

View Images/Videos

Have you used Freshservice before?
Write a Review

pros-list-icon It is Ease to Use, Increases overall operational efficiency, and provides scalability within the enterprise. Posted - Aug 29, 2024

cons_icon No cons Posted - Aug 29, 2024

View all pros & cons

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshservice and HCL SX ITSM

Let’s have a detailed comparison of Freshservice vs HCL SX ITSM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshservice or HCL SX ITSM fits your business.

Comparison of Freshservice vs HCL SX ITSM In terms of Features

Freshservice includes features like Incident Management, Contract / License Management, Self Service Portal and Multi - language. HCL SX ITSM is known for functionalities like Self Service Portal, Incident Management, Property Request and Change Management. When you compare Freshservice vs HCL SX ITSM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshservice and HCL SX ITSM In terms of Deployment Type

While Freshservice supports Web Based deployment; HCL SX ITSM is suitable for Web Based and On Premises deployment. While selecting between Freshservice and HCL SX ITSM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshservice or HCL SX ITSM: Which Is Ideal for Your Industry

Freshservice is ideal for industries like All Industries. For All Industries, HCL SX ITSM is a better choice. If you are confused between Freshservice or HCL SX ITSM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshservice or HCL SX ITSM

Freshservice and HCL SX ITSM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshservice and HCL SX ITSM during demo to decide which one is best for your business.

FAQs

Is Freshservice better than HCL SX ITSM?

While Freshservice offers customized features, HCL SX ITSM has diverse modules. Select between Freshservice or HCL SX ITSM as per your business needs.

Are Freshservice and HCL SX ITSM same?

Both these products offer similar features but with a different approach. While Freshservice emphasizes on user experiences, HCL SX ITSM focuses on functionalities.

Which is better Freshservice or HCL SX ITSM?

It all depends on the functionalities that you prefer. While Freshservice offers add-ons along with essential features, HCL SX ITSM emphasizes on customization.

Is Freshservice the same as HCL SX ITSM?

No, the difference between Freshservice and HCL SX ITSM lies in terms of features and functionalities. While Freshservice can be customized as per the user’s needs, HCL SX ITSM addresses the diverse audience.

Can Freshservice replace HCL SX ITSM?

It depends upon your business requirement. Both Freshservice and HCL SX ITSM provides standard features to cater diverse industry needs.

What is the difference between Freshservice and HCL SX ITSM?

The difference lies in terms of the user interface and functionalities. While Freshservice is customizable, Freshservice offers comprehensive modules.