SanCCS Cloud

Call Center Software

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Platform

Starting Price

₹ 1,399 /Monthly

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Starting Price

₹ 1,799 /Monthly

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Get Best Price

Contact Center

All industries

Inbound Call Center
Queue Callback
Omnichannel Routing
Service Level Monitoring
Speech Enabled IVR

View all Freshdesk Contact Center features

Automatic Device Recognition
Skill Based Routing
Real Time Analytics
Voicemail
Route Mapping

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Overall

5(1)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

100%

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pros-list-icon The platform is really user friendly. You can drive yourself into very deep technical details in only one click, allowing you to have more flexibility to processes. The dialing mode and CRM feature made our work more managable. Posted - Nov 22, 2021

cons_icon None. Posted - Nov 22, 2021

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk Contact Center and SanCCS Cloud

Let’s have a detailed comparison of Freshdesk Contact Center vs SanCCS Cloud to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk Contact Center or SanCCS Cloud fits your business.

Comparison of Freshdesk Contact Center vs SanCCS Cloud In terms of Features

Freshdesk Contact Center includes features like Inbound Call Center, Queue Callback, Omnichannel Routing and Service Level Monitoring. SanCCS Cloud is known for functionalities like Automatic Device Recognition, Skill Based Routing, Real Time Analytics and Voicemail. When you compare Freshdesk Contact Center vs SanCCS Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk Contact Center and SanCCS Cloud In terms of Deployment Type

While Freshdesk Contact Center supports Web Based deployment; SanCCS Cloud is suitable for Web Based deployment. While selecting between Freshdesk Contact Center and SanCCS Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk Contact Center or SanCCS Cloud: Which Is Ideal for Your Industry

Freshdesk Contact Center is ideal for industries like Contact Center. For All Industries, SanCCS Cloud is a better choice. If you are confused between Freshdesk Contact Center or SanCCS Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk Contact Center or SanCCS Cloud

Freshdesk Contact Center and SanCCS Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk Contact Center and SanCCS Cloud during demo to decide which one is best for your business.

FAQs

Is Freshdesk Contact Center better than SanCCS Cloud?

While Freshdesk Contact Center offers customized features, SanCCS Cloud has diverse modules. Select between Freshdesk Contact Center or SanCCS Cloud as per your business needs.

Are Freshdesk Contact Center and SanCCS Cloud same?

Both these products offer similar features but with a different approach. While Freshdesk Contact Center emphasizes on user experiences, SanCCS Cloud focuses on functionalities.

Which is better Freshdesk Contact Center or SanCCS Cloud?

It all depends on the functionalities that you prefer. While Freshdesk Contact Center offers add-ons along with essential features, SanCCS Cloud emphasizes on customization.

Is Freshdesk Contact Center the same as SanCCS Cloud?

No, the difference between Freshdesk Contact Center and SanCCS Cloud lies in terms of features and functionalities. While Freshdesk Contact Center can be customized as per the user’s needs, SanCCS Cloud addresses the diverse audience.

Can Freshdesk Contact Center replace SanCCS Cloud?

It depends upon your business requirement. Both Freshdesk Contact Center and SanCCS Cloud provides standard features to cater diverse industry needs.

What is the difference between Freshdesk Contact Center and SanCCS Cloud?

The difference lies in terms of the user interface and functionalities. While Freshdesk Contact Center is customizable, Freshdesk Contact Center offers comprehensive modules.