DialNet

Call Center Software

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Starting Price

₹ 1,399 /Monthly

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Starting Price

₹ 8,500 /Yearly

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Get Best Price

Contact Center

All industries

Inbound Call Center
Queue Callback
Omnichannel Routing
Service Level Monitoring
Speech Enabled IVR

View all Freshdesk Contact Center features

Call Recording
Real Time Analytics
Distributed Call Recording
Click to Call
Email & CRM Integration

View all DialNet features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk Contact Center and DialNet

Let’s have a detailed comparison of Freshdesk Contact Center vs DialNet to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk Contact Center or DialNet fits your business.

Comparison of Freshdesk Contact Center vs DialNet In terms of Features

Freshdesk Contact Center includes features like Inbound Call Center, Queue Callback, Omnichannel Routing and Service Level Monitoring. DialNet is known for functionalities like Call Recording, Real Time Analytics, Distributed Call Recording and Click to Call. When you compare Freshdesk Contact Center vs DialNet, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk Contact Center and DialNet In terms of Deployment Type

While Freshdesk Contact Center supports Web Based deployment; DialNet is suitable for Web Based deployment. While selecting between Freshdesk Contact Center and DialNet, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk Contact Center or DialNet: Which Is Ideal for Your Industry

Freshdesk Contact Center is ideal for industries like Contact Center. For All Industries, DialNet is a better choice. If you are confused between Freshdesk Contact Center or DialNet, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk Contact Center or DialNet

Freshdesk Contact Center and DialNet can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk Contact Center and DialNet during demo to decide which one is best for your business.

FAQs

Is Freshdesk Contact Center better than DialNet?

While Freshdesk Contact Center offers customized features, DialNet has diverse modules. Select between Freshdesk Contact Center or DialNet as per your business needs.

Are Freshdesk Contact Center and DialNet same?

Both these products offer similar features but with a different approach. While Freshdesk Contact Center emphasizes on user experiences, DialNet focuses on functionalities.

Which is better Freshdesk Contact Center or DialNet?

It all depends on the functionalities that you prefer. While Freshdesk Contact Center offers add-ons along with essential features, DialNet emphasizes on customization.

Is Freshdesk Contact Center the same as DialNet?

No, the difference between Freshdesk Contact Center and DialNet lies in terms of features and functionalities. While Freshdesk Contact Center can be customized as per the user’s needs, DialNet addresses the diverse audience.

Can Freshdesk Contact Center replace DialNet?

It depends upon your business requirement. Both Freshdesk Contact Center and DialNet provides standard features to cater diverse industry needs.

What is the difference between Freshdesk Contact Center and DialNet?

The difference lies in terms of the user interface and functionalities. While Freshdesk Contact Center is customizable, Freshdesk Contact Center offers comprehensive modules.