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  3. Freshsales CRM VS SugarCRM

Freshsales CRM VS SugarCRM

Let’s have a side-by-side comparison of Freshsales CRM vs SugarCRM to find out which one is better. This software comparison between Freshsales CRM and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or SugarCRM fits your business.

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Freshsales CRM
Freshsales CRM

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SugarCRM
SugarCRM

4.4

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Freshsales CRM
Freshsales CRM

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SugarCRM
SugarCRM

4.4

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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

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$ 19

Essentials ( Billed Annually 3 User Minimum, 9 User Maximum)

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.4

4 Ratings & 0 Reviews

87% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgE-Commerce
  • imgReal Estate
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead, Contact ,Account, and Deal Management
  • checked 25 Workflow Automations
  • checked 25 Teams
  • checked 5000 Bulk Emails/User/Day
  • checked 25 Sales Sequences/User
  • checked 100 Workflow Automations
  • checked 50 Teams
  • checked Advanced CRM Customization
  • checked Auto Profile Enrichment
  • checked Reports & Dashboard
  • checked Smartforms and Event Tracking
  • checked Multi Currency
  • checked Sales Goals
  • checked EEA Data Center
  • checked IP Whitelisting
  • checked Audit Logs
  • checked 10 Sales Sequences/User
  • checked 1000 Bulk Emails/User/Day
  • checked 10 Teams
  • checked Visual Sales Pipeline
  • checked 2-way Email Sync
  • checked Lead Scoring
  • checked Phone powered by Freshcaller
  • checked SMS Integration
  • checked Freshworks Integrations
  • checked Marketplace Apps
  • checked API Access
  • checked Territories and Lead Assignment
  • checked Smart Matches
  • checked Custom roles
  • checked Advanced Reports
  • checked 250 Bulk Emails/User/Day
  • checked 5 Sales Sequences/User
  • checked 10 Workflow Automations
  • checked Dedicated Account Manager
  • checked Ticketing System
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Custom Dashboards
  • checked Sales Performance Reports
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Performance Tracking
  • checked Forecasting & Trends
  • checked Customer Insights
  • checked Third Party Integrations
  • checked Audit Trails
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Lead Nurturing
  • checked Deal Management
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Contact Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgItaliano
  • imgEspañol

Alternatives

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Freshsales CRM vs SugarCRM Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, SugarCRM has diverse modules. Select between Freshsales CRM or SugarCRM as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, SugarCRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, SugarCRM emphasizes on customization.

No, the difference between Freshsales CRM and SugarCRM lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, SugarCRM addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and SugarCRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs SugarCRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshsales CRM vs SugarCRM In terms of Features
  • Comparison Between Freshsales CRM and SugarCRM In terms of Deployment Type
  • Freshsales CRM or SugarCRM: Which Is Ideal for Your Industry
  • Which Is Better? - Freshsales CRM or SugarCRM

Comparison of Freshsales CRM vs SugarCRM In terms of Features

Freshsales CRM includes features like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. SugarCRM is known for functionalities like Ticketing System, Chatbots, GDPR & Data Privacy and Backup & Disaster Recovery. When you compare Freshsales CRM vs SugarCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and SugarCRM In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; SugarCRM is suitable for Web Based deployment. While selecting between Freshsales CRM and SugarCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or SugarCRM: Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like Hospitality, E-Commerce and Real Estate. For All Industries, SugarCRM is a better choice. If you are confused between Freshsales CRM or SugarCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or SugarCRM

Freshsales CRM and SugarCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and SugarCRM during demo to decide which one is best for your business.

Author: Techjockey Team

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