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Freshsales CRM VS Salesforce CRM

Let’s have a side-by-side comparison of Freshsales CRM vs Salesforce CRM to find out which one is better. This software comparison between Freshsales CRM and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Salesforce CRM fits your business.

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  • img 34 Ratings & 23 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

View Details img

$ 25

Starter Suite

$ 100

Pro Suite

$ 165

Enterprise

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.6

34 Ratings & 23 Reviews

92% Likelihood to Recommend

Pros & Cons

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Pros

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Currently no pros are available. Please check back later

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Best customer relationship management tool. I have used this tool for two years,...Read more - lucky May 11, 2024

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Salesforce is fast, simple, and easy-to-use software. It has different functions...Read more - Shraddha Srivastava Feb 26, 2024

Cons

Not Available

Currently no cons are available. Please check back later

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It’s hard to use for beginners like me. It does have a learning curve. - Shraddha Srivastava Feb 26, 2024

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It takes time to update the process. I think this can be improved in the latest ...Read more - Komal Feb 23, 2024

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

I can easily collect and share data with the help of Salesforce.

Shraddha Srivastava Feb 26, 2024

The objective was to put together a meaningful guerrilla activation for the opening of one of our new sites

Indu Dec 18, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgE-Commerce
  • imgReal Estate
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead, Contact ,Account, and Deal Management
  • checked 25 Workflow Automations
  • checked 25 Teams
  • checked 5000 Bulk Emails/User/Day
  • checked 25 Sales Sequences/User
  • checked 100 Workflow Automations
  • checked 50 Teams
  • checked Advanced CRM Customization
  • checked Auto Profile Enrichment
  • checked Reports & Dashboard
  • checked Smartforms and Event Tracking
  • checked Multi Currency
  • checked Sales Goals
  • checked EEA Data Center
  • checked IP Whitelisting
  • checked Audit Logs
  • checked 10 Sales Sequences/User
  • checked 1000 Bulk Emails/User/Day
  • checked 10 Teams
  • checked Visual Sales Pipeline
  • checked 2-way Email Sync
  • checked Lead Scoring
  • checked Phone powered by Freshcaller
  • checked SMS Integration
  • checked Freshworks Integrations
  • checked Marketplace Apps
  • checked API Access
  • checked Territories and Lead Assignment
  • checked Smart Matches
  • checked Custom roles
  • checked Advanced Reports
  • checked 250 Bulk Emails/User/Day
  • checked 5 Sales Sequences/User
  • checked 10 Workflow Automations
  • checked Dedicated Account Manager
  • checked Permission Management
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Insights
  • checked Forecasting & Trends
  • checked Performance Tracking
  • checked Case Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Third Party Integrations
  • checked Activity History
  • checked Contact Segmentation
  • checked Customer Profiles
  • checked Account Management
  • checked Lead Management
  • checked Contact Management
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Data Import/Export
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Campaign Management
  • checked Territory Management
  • checked Sales Forecasting
  • checked Lead Scoring
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Deal Management
  • checked Lead Nurturing
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Email Marketing

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano

Question and Answers

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Product related question and answers

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What is a revops in Salesforce CRM? img

RevOps, or Revenue Operations, is a strategic approach that aligns marketing, sa... Read more

Where do we get a Salesforce CRM email list? img

You can build an email list in Salesforce by navigating to the Contacts or Leads... Read more

What are the uses of the Salesforce CRM email database? img

The Salesforce CRM email database is used for managing customer interactions, pe... Read more

Alternatives

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Similar Comparison

Freshsales CRM vs Salesforce CRM Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, Salesforce CRM has diverse modules. Select between Freshsales CRM or Salesforce CRM as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Salesforce CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Salesforce CRM emphasizes on customization.

No, the difference between Freshsales CRM and Salesforce CRM lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Salesforce CRM addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and Salesforce CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs Salesforce CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshsales CRM vs Salesforce CRM In terms of Features
  • Comparison Between Freshsales CRM and Salesforce CRM In terms of Deployment Type
  • Freshsales CRM or Salesforce CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Freshsales CRM or Salesforce CRM

Comparison of Freshsales CRM vs Salesforce CRM In terms of Features

Freshsales CRM includes features like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. Salesforce CRM is known for functionalities like Permission Management, Sales Performance Reports, Custom Dashboards and Chatbots. When you compare Freshsales CRM vs Salesforce CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Salesforce CRM In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Salesforce CRM is suitable for Web Based deployment. While selecting between Freshsales CRM and Salesforce CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Salesforce CRM: Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like Hospitality, E-Commerce and Real Estate. For All Industries, Salesforce CRM is a better choice. If you are confused between Freshsales CRM or Salesforce CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Salesforce CRM

Freshsales CRM and Salesforce CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Salesforce CRM during demo to decide which one is best for your business.

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