Freshsales CRM VS Microsoft Dynamics Crm

Let’s have a side-by-side comparison of Freshsales CRM vs Microsoft Dynamics Crm to find out which one is better. This software comparison between Freshsales CRM and Microsoft Dynamics Crm is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Microsoft Dynamics Crm fits your business.

Comparison

Pricing

Price Plans

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

View Details

$ 65

Dynamics 365 Sales Professional

$ 105

Dynamics 365 Sales Enterprise Edition

$ 150

Dynamics 365 Sales Premium

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Ratings

Overall ratings

4.0

10 Ratings & 4 Reviews

Features 4.0

Value for Money 4.2

Ease of Use 4.0

Customer Support 4

Likelihood to Recommend

See all Freshsales CRM reviews

4.1

4 Ratings & 0 Reviews

Features 4

Value for Money 4.3

Ease of Use 3.8

Customer Support 4.3

Likelihood to Recommend

Pros & Cons

Pros

1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025

1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025

Not Available

Currently no pros are available. Please check back later

Cons

1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025

1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

Affordable Starter Plan, Hidden Costs for Scaling!

Jennifer Chotiner Feb 13, 2025

All-in-One CRM for Streamlined Sales and Marketing

Sumit Bohre Feb 13, 2025

See all Freshsales CRM reviews

Rating

Himanshu Ji Jan 19, 2025

Rating

Serge Tremblay Dec 13, 2024

See all Microsoft Dynamics Crm reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Hospitality
E-Commerce
Real Estate

All Industries

Features

Product features

Lead, Contact ,Account, and Deal Management
25 Workflow Automations
25 Teams
5000 Bulk Emails/User/Day
25 Sales Sequences/User
100 Workflow Automations
50 Teams
Advanced CRM Customization
Auto Profile Enrichment
Reports & Dashboard
Smartforms and Event Tracking
Multi Currency
Sales Goals
EEA Data Center
IP Whitelisting
Audit Logs
10 Sales Sequences/User
1000 Bulk Emails/User/Day
10 Teams
Visual Sales Pipeline
2-way Email Sync
Lead Scoring
Phone powered by Freshcaller
SMS Integration
Freshworks Integrations
Marketplace Apps
API Access
Territories and Lead Assignment
Smart Matches
Custom roles
Advanced Reports
250 Bulk Emails/User/Day
5 Sales Sequences/User
10 Workflow Automations
Dedicated Account Manager

Audit Trail
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Insights
Forecasting & Trends
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Data Import/Export
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Lead Nurturing
Deal Management
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Task / Activity Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Contact Management

Question and Answers

Product related question and answers

How secure is the data managed by Freshsales CRM?

Freshsales CRM implements industry-standard data security measures to ensure tha... Read more

What is the pricing model for Freshsales CRM for small businesses?

For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more

What AI-powered features does Freshsales CRM offer for sales teams?

Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more

See all Freshsales CRM Questions & Answers

How does MS Dynamics CRM enable personalized customer experiences through segmentation and targeting?

MS Dynamics CRM enables personalized experiences by allowing detailed customer s... Read more

Does MS Dynamics CRM support integrations with other ERP and finance systems?

Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those... Read more

How easy is it to migrate from another CRM to MS Dynamics CRM?

MS Dynamics CRM provides tools and services for a smooth migration, including da... Read more

See all Microsoft Dynamics Crm Questions & Answers

Alternatives

Top Alternative Products

Cratio CRM

SalesBabu CRM

Todo Sales CRM

Bytepaper Sales CRM

See all Freshsales CRM alternatives

Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 Team Members

Zoho CRM

CrmOne

See all Microsoft Dynamics Crm alternatives

Freshsales CRM vs Microsoft Dynamics Crm Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, Microsoft Dynamics Crm has diverse modules. Select between Freshsales CRM or Microsoft Dynamics Crm as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Microsoft Dynamics Crm focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Microsoft Dynamics Crm emphasizes on customization.

No, the difference between Freshsales CRM and Microsoft Dynamics Crm lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Microsoft Dynamics Crm addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and Microsoft Dynamics Crm provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs Microsoft Dynamics Crm

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features
Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type
Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry
Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features

Freshsales CRM includes features like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. Microsoft Dynamics Crm is known for functionalities like Audit Trail, Sales Performance Reports, Custom Dashboards and Chatbots. When you compare Freshsales CRM vs Microsoft Dynamics Crm , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Microsoft Dynamics Crm is suitable for Web Based deployment. While selecting between Freshsales CRM and Microsoft Dynamics Crm , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like Hospitality, E-Commerce and Real Estate. For All Industries, Microsoft Dynamics Crm is a better choice. If you are confused between Freshsales CRM or Microsoft Dynamics Crm , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

Freshsales CRM and Microsoft Dynamics Crm can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Microsoft Dynamics Crm during demo to decide which one is best for your business.

Author: Techjockey Team

Freshsales CRM VS Microsoft Dynamics Crm

We provide the best software solution for your business needs

Freshsales CRM vs Microsoft Dynamics Crm Comparison FAQs

Is Freshsales CRM better than Microsoft Dynamics Crm ?

Are Freshsales CRM and Microsoft Dynamics Crm same?

Which is better Freshsales CRM or Microsoft Dynamics Crm ?

Is Freshsales CRM the same as Microsoft Dynamics Crm ?

Can Freshsales CRM replace Microsoft Dynamics Crm ?

What is the difference between Freshsales CRM and Microsoft Dynamics Crm ?

A Quick Comparison Between Freshsales CRM vs Microsoft Dynamics Crm

Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features

Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type

Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry

Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

Freshsales CRM VS Microsoft Dynamics Crm

We provide the best software solution for your business needs

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Freshsales CRM vs Microsoft Dynamics Crm Comparison FAQs

Is Freshsales CRM better than Microsoft Dynamics Crm ?

Are Freshsales CRM and Microsoft Dynamics Crm same?

Which is better Freshsales CRM or Microsoft Dynamics Crm ?

Is Freshsales CRM the same as Microsoft Dynamics Crm ?

Can Freshsales CRM replace Microsoft Dynamics Crm ?

What is the difference between Freshsales CRM and Microsoft Dynamics Crm ?

A Quick Comparison Between Freshsales CRM vs Microsoft Dynamics Crm

Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features

Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type

Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry

Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

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