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  3. Freshsales CRM VS Bitrix24

Freshsales CRM VS Bitrix24

Let’s have a side-by-side comparison of Freshsales CRM vs Bitrix24 to find out which one is better. This software comparison between Freshsales CRM and Bitrix24 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Bitrix24 fits your business.

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Freshsales CRM
Freshsales CRM

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Bitrix24
Bitrix24

4.4

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Freshsales CRM
Freshsales CRM

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Bitrix24
Bitrix24

4.4

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  • Pricing

  • Ratings

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  • img 7 Ratings & 7 Reviews
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Pricing

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Price Plans

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

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₹ 1990

Bitrix24 Basic (includes 5 users)

₹ 4990

Bitrix24 Standard (includes 50 users)

₹ 9990

Bitrix24 Professional (includes 100 users)

View Details img

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.4

7 Ratings & 7 Reviews

81% Likelihood to Recommend

See all Bitrix24 reviews img

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Bitrix24 is a great option because you can use all the features for free. Second...Read more - Mahesh Kumar Mar 26, 2022

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I have found that bitrx 24 platform is great for managing client relationships, ...Read more - Shiv Shankar Mar 25, 2022

Cons

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Currently no cons are available. Please check back later

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Some of the tools on the toolbar are hidden behind other tools, so they are not ...Read more - Mahesh Kumar Mar 26, 2022

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Uploading a lot of files at once is extremely time consuming and even prone to e...Read more - Lalit Sah Mar 01, 2022

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Bitrix is an excellent solution for small and large businesses.

Mahesh Kumar Mar 26, 2022

Bitrix 24 offers many features to help team work more effectively.

Shiv Shankar Mar 25, 2022

See all Bitrix24 reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgHospitality
  • imgE-Commerce
  • imgReal Estate
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead, Contact ,Account, and Deal Management
  • checked 25 Workflow Automations
  • checked 25 Teams
  • checked 5000 Bulk Emails/User/Day
  • checked 25 Sales Sequences/User
  • checked 100 Workflow Automations
  • checked 50 Teams
  • checked Advanced CRM Customization
  • checked Auto Profile Enrichment
  • checked Reports & Dashboard
  • checked Smartforms and Event Tracking
  • checked Multi Currency
  • checked Sales Goals
  • checked EEA Data Center
  • checked IP Whitelisting
  • checked Audit Logs
  • checked 10 Sales Sequences/User
  • checked 1000 Bulk Emails/User/Day
  • checked 10 Teams
  • checked Visual Sales Pipeline
  • checked 2-way Email Sync
  • checked Lead Scoring
  • checked Phone powered by Freshcaller
  • checked SMS Integration
  • checked Freshworks Integrations
  • checked Marketplace Apps
  • checked API Access
  • checked Territories and Lead Assignment
  • checked Smart Matches
  • checked Custom roles
  • checked Advanced Reports
  • checked 250 Bulk Emails/User/Day
  • checked 5 Sales Sequences/User
  • checked 10 Workflow Automations
  • checked Dedicated Account Manager
  • checked Opportunity & Pipeline Management
  • checked Forecasting & Trends
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Performance Tracking
  • checked Event-Triggered Notifications
  • checked Task / Activity Management
  • checked Quote Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Lead Nurturing
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Deal Management
  • checked API Access
  • checked Third Party Integrations
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked Contact Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano

Question and Answers

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Product related question and answers

Still got Question in Mind?

Get answered by real users or software experts

Ask Question

Is Bitrix24 Cloud based? img

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24? img

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat? img

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

See all Bitrix24 Questions & Answers img

Alternatives

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Top Alternative Products

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Cratio CRM

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Todo Sales CRM

Kommo Sales CRM

Kommo Sales CRM

See all Freshsales CRM alternatives img
Zoho CRM

Zoho CRM

CrmOne

CrmOne

Odoo CRM

Odoo CRM

Kylas CRM

Kylas CRM

See all Bitrix24 alternatives img

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Freshsales CRM vs Bitrix24 Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, Bitrix24 has diverse modules. Select between Freshsales CRM or Bitrix24 as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Bitrix24 focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Bitrix24 emphasizes on customization.

No, the difference between Freshsales CRM and Bitrix24 lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Bitrix24 addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and Bitrix24 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs Bitrix24

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshsales CRM vs Bitrix24 In terms of Features
  • Comparison Between Freshsales CRM and Bitrix24 In terms of Deployment Type
  • Freshsales CRM or Bitrix24: Which Is Ideal for Your Industry
  • Which Is Better? - Freshsales CRM or Bitrix24

Comparison of Freshsales CRM vs Bitrix24 In terms of Features

Freshsales CRM includes features like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. Bitrix24 is known for functionalities like Opportunity & Pipeline Management, Forecasting & Trends, Customer Insights and Sales Performance Reports. When you compare Freshsales CRM vs Bitrix24, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Bitrix24 In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Bitrix24 is suitable for Web Based and On Premises deployment. While selecting between Freshsales CRM and Bitrix24, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Bitrix24: Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like Hospitality, E-Commerce and Real Estate. For All Industries, Bitrix24 is a better choice. If you are confused between Freshsales CRM or Bitrix24, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Bitrix24

Freshsales CRM and Bitrix24 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Bitrix24 during demo to decide which one is best for your business.

Author: Techjockey Team

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